Hoteles con spa en Norfolk

“Reception staff were pleasant, though noticeably lacking in basic local knowledge, such as the location of nearby bus stops. The room allocated did not match the full sea view room that had been paid for, and although £50 was deducted from the bill, this did not adequately compensate for the downgrade. The standout member of staff was Maggi at breakfast, whose service was consistently excellent. In contrast, the Sunday lunch was unacceptable in both quality and presentation, leading to us dine...

“bit of tlc, for example the skirting boards were all knocked and the shower was leaking quite badly. Staff were friendly and helpful. Breakfast was very good.”