“I felt ripped off by the room offered after I reserved for a 'bay view.' The fault may be IHG's, or this hoteles web site, or mine, for being inadequately attentive. I'll describe what I remember and what I got, and let readers decide.
My receipt shows that I booked and paid for: "Habitación clásica, 1 cama de matrimonio grande, vistas a la bahía" Marine Drive and the hotel face Back Bay, which is pretty large. I assumed that I'd open the curtains to a full view of the water.
I'll try to...
“Hotel is very old but the staff who is extremely nice and helpful, made it a good stay. The bathrooms are older and not like the pictures but the rest of the room is fine and they have a restaurant and room service.”
“The staff was very nice, good location, walking distance to several touristic sites. The rooms need maintenance and they front desk needs to explain about hot water upon arrival”
“It's a good hotel with adequate and well-equipped rooms. The breakfast is satisfactory, and the location is perfect. It's a bit pricey compared to international chains, but again, the service is fine. The only thing I didn't like was the attitude of the young women at the front desk.”
“El hotel está de acuerdo al precio, la atención de parte del personal es buena, la zona en la que se encuentra es céntrica pero muy ruidosa y muy fea ”
“The room was not clean. The staff were really good and helpful. There were 2 windows 1 was frosted over the other was in the hallway, half frosted and you could see the towers, but you could see people passing by. ”