Vacations Close To Broadway

staff is great and this is my third stay in three years.

Don’t waste your money here. The rooms don’t look like the listing. Torn curtains. One of the staff was really rude. Bathrooms are disgusting. I don’t know how it’s considered a 5 star hotel in some websites. There is no room service. Restaurant staff are entitled and disparaging. Air conditioning wasn’t working. Tv wasn’t functional and had no channels.

Good place, don’t expect huge rooms

AC did not work the 1st night. Fixed for 2nd night but didn’t work well. Elevator did not work on day of check out. Checking out with luggage was stressful from the 4th floor. Staff was excellent. Breakfast has bacon.

Definitely felt scammed by the hotel listing. There was no receptionist and no way to check in early. Called the provided number about luggage storage and they said there was none, but I ended up using lockers that were clearly available. Rooms were not very clean, and were not even cleaned every day. Called about our shower not working and they said they would send someone up, but no one even came. Rooms were also quite small. On the upside, beds were comfy and large enough, and neighborhood was relatively quiet for NYC. Would still not recommend