Lodges en Abertillery

“Stayed here many many times when working in the area and always find it clean and comfortable. Unfortunately on this occasion I was disappointed in room (207) as the window would not close and the room faces onto the busy main road which is very noisy. Also the TV was broken so had no choice but to listen to the boy racers and motorbikes outside instead. Just unlucky it was the last double room available. However that said I'm sure the issues will be rectified by the wonderful staff at Ponty...

“No air con was given a fan without the outer guard on it ( useless), breakfast 2nd morning was awful , burnt scrambled eggs, broken egg was delivered on my cousin's plate and bacon was hard and black in places”

“Very friendly staff and very good amenities all round .”

“Staff were great, food good and great location would return.”

“Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though”

“Nice welcome from staff. Room was small but clean. Good to have a bath.”

“Spotless room. Fantastic place, clean all round. Comfy beds abs large shower. Staff are excellent. Great location.”