Zams Vacations

Staff were very accommodating with all are needs after we checked in.

The room didn't provide a complimentary coffee maker& drinking water. the room's air conditioner was deafeningly loud making it impossible to turn it off and was subsequently woken up by the heat during the night. You have to wait in a long line when leaving the parking lot ,the card reader barely responded when exiting the parking lot.

Great place to stay in the city!! The staff were exceptionally kind and helpful. There was rain and many guests asked for umbrellas and the staff had a store they gave out. We had no issues checking in. The property felt safe and was in a perfect location. Right off of Times Square and near Broadway. Subway station within a few blocks. It is NYC, and we had a window room, so we heard city sounds all night. But didn’t hear our hotel neighbors. The elevators are snug and the stairs are steep, but this was expected in the city. We had amazing water pressure and a spacious shower. Good AC too, we came on a record high day. We did have a window unit, but it was more than adequate to cool our room. But the blinds do have to be cracked to allow for the cool air to flow, this may be a problem for some. We spend most of our time exploring, so a clean and comfortable bed and a good shower is perfect for us. As parents we also felt safe and comfortable in the room and general area.

Amazing. Great service. Great location

Went with family. Would stay again.

The Masquerade Tower is old, but has spacious rooms and comes with free parking. The big screens at the casino level are a good place to watch sports. Easy drive to/from the airport.