Hoteles en Yamanouchi

“My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over...

“Wir hatten ein Japan Deluxe Zimmer mit eigenen Onsen. Das Personal war sehr freundlich, aufmerksam und hilfsbereit. Hatten für das Dinner und Frühstück einen privaten Raum ( Japan Style) Das Dinner und Frühstück war ausgezeichnet und bestand aus mehreren Gängen. Ein Lob an die Küche und das Service ⭐⭐⭐⭐⭐”

“Staff were amazing, food was fantastic, onsen’s were magical. Can’t wait to go back!”

“Nice hotel at ski resort. Very nice views.”

“Clean and lively with great Onsen. Right on the ski slopes.”

“Hotel que, si bien no es lujoso, cumple bien. Limpio, cómodo y, sobre todo, acogedor. Ambiente familiar y muchos servicios disponibles (Onsen público, Onsen privado durante media hora, karaoke, biblioteca de manga -en japonés, eso sí-, bebidas gratis de cafe, te y agua, y aperitivo gratis hasta las 17.30 -huevo duro, y unos vegetales tipicos de japon que no sé cómo se llaman). Los empleados muy agradables, y aunque no tienen buen inglés (mucho menos español) como es generalizado en Japon, se...

“Rooms were clean, towels and japanese robes replaced each day. The onsens were clean, the outdoor one was usually empty, just for me. The gentleman at the reception was accommodating to us and gave us a few rides from the hotel to different locations (station, monkey park). ”

“熊避けに看板犬と散歩ができました！ お店の方もすごく気さくで良かったです！ ご飯はボリュームが凄かった！”

“Great stay, 10/10 will do again. The staff was particularly accommodating when we needed to make arrange to leave sooner than we originally intended. Extremely grateful. ”

“We stayed here and were impressed with the service. It is primarily a ski hotel and we needed to transport our baggage down the slope at an early hour...the staff willingly did it by tobaggan. This is a traditional japanese hotel...witg futons and communal bathing area which was fun to experience. Snow monkeys were fun to see.”

“Es un hotel típico japonés , la comida deliciosas y además con la llave q te dan puedes ir a todos los onsen del pueblo. Independientemente de eso, todo el personal fue súper amable, unos hablaban más inglés q otros pero fueron muy pacientes con nuestro poco japonés y nos enseñaron nuevas palabras. Fue un fin de semana de castañas, relax y snow monkeys :)”

“El trato del personal de lo más agradable.”

“服務認真，態度親切。”

“The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...