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HOTEL Shiga Sunvalley

3.0 star property
Recharge in natural hot springs or hit the slopes with ease. Make unforgettable memories with family-friendly fun and convenient amenities.

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Photo gallery for HOTEL Shiga Sunvalley

Natural pool - HOTEL Shiga Sunvalley (Yamanouchi)
In-room safe, desk, laptop workspace, blackout drapes - HOTEL Shiga Sunvalley (Yamanouchi)
Natural pool - HOTEL Shiga Sunvalley (Yamanouchi)
Natural pool - HOTEL Shiga Sunvalley (Yamanouchi)
In-room safe, desk, laptop workspace, blackout drapes - HOTEL Shiga Sunvalley (Yamanouchi)
Surrounded by the majestic Shiga Kogen Ski Area, HOTEL Shiga Sunvalley invites you to unwind in its indoor mineral hot spring or take in the breathtaking views from the terrace. Enjoy ski-in/ski-out access, shopping on site, a playground for kids, laundry facilities for convenience and free WiFi throughout. Previous guests rave about their stays.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout drapes

Single Room (Half Board Plan)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese Style Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout drapes

Japanese Style Room (Half Board Plan)

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Western Style Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room (Half Board Plan)

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Half Board Plan)

  • Sleeps 2
  • 2 Twin Beds

Room Selected at Check-In (Half Board Plan)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Japanese Style Room

In-room safe, desk, laptop workspace, blackout drapes

Japanese Style Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Single Room

In-room safe, desk, laptop workspace, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed

Room Selected at Check-In

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 4 Twin Futons

About the neighborhood

Located in Shiga Highlands, a neighborhood in Yamanouchi, HOTEL Shiga Sunvalley is in the mountains and near a boardwalk/promenade. Shiga Kogen Ski Area and Shibu are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jigokudani Monkey Park and Yubatake. Traveling with kids? Consider Takayakushi Wakoan and Biande Shinshu Nakano. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as sledding and snowshoeing. Visit our Yamanouchi travel guide
Map
Makuiwa Onsen, Shiga Kogen, Yamanouchi-machi, Yamanouchi, Nagano-ken, 381-0401

What's nearby

  • Shiga Kogen Ski Area
    Shiga Kogen Ski Area
    1 min walk - 0.0 miles
  • Maruike Ski Area
    Maruike Ski Area
    1 min walk - 0.0 miles
  • Hasuike Ski Area
    Hasuike Ski Area
    1 min walk - 0.0 miles
  • Joshin'etsu-kogen National Park
    Joshin'etsu-kogen National Park
    1 min walk - 0.0 miles
  • Ishinoyugenjibotaru Park
    12 min drive - 5.0 miles

Getting around

  • Yudanaka Station
    21 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    105 min drive

Restaurants

  • 山ノ内大勝軒
    1 min drive
  • 中国料理 獅子
    8 min drive
  • 大勝軒
    7 min drive
  • 猿座カフェ (ENZA Cafe)
    9 min drive
  • レストラン Hi HAPPY
    7 min drive

About this property

HOTEL Shiga Sunvalley

Family-friendly hotel near Shiga Kogen Ski Area
At HOTEL Shiga Sunvalley, you can look forward to an indoor mineral hot spring (onsen), a terrace, and shopping on site. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and laundry facilities.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an elevator
  • Air hockey, a banquet hall, and books
Room features
All 69 rooms include comforts such as laptop-friendly workspaces, as well as amenities like safes.
Extra amenities include:
  • Heating and fans
  • Blackout drapes/curtains, slippers, and window screens
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children
  • A restaurant
  • Kaiseki meal

Things to do

  • Air hockey
  • Books
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Table tennis

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public bath open from noon - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Genkan (entryway)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Fan
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of JPY 2200 at check-out
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests booked in Half Board rates receive breakfast and dinner for children ages 3-12 included in the reservation. Meals and bedding are not provided for children up to age 2.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1650 for children
  • Housekeeping fee: JPY 2200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Air conditioning is not provided
Parties and events (including family gatherings) are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Frequently asked questions

Is HOTEL Shiga Sunvalley pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL Shiga Sunvalley?

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at HOTEL Shiga Sunvalley?

Check-out is at 10 AM.

Where is HOTEL Shiga Sunvalley located?

Located in the mountains, this Shiga Highlands hotel offers ski-in/ski-out access within 3 mi (5 km) of Maruike Ski Area and Shiga Kogen Ski Area and close to winter sports such as snowshoeing and sledding. Hasuike Ski Area and Ishinoyugenjibotaru Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL Shiga Sunvalley Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 74 reviews
Rating 8 - Good. 19 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 4 out of 74 reviews

Reviews

Verified

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Very friendly and helpful staff, hotel itself is dated and tired. Chairlift right outside hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was in the perfect spot for us. We had an authentic Japanese style room, with Pvt bathroom. The staff at this hotel were incredibly kind and accommodating to our needs from baggage storage, to help with sending our luggage on to our next destination. To allowing us use of the public onsen after check out.
Beautifully appointed Japanese style room.
View from the public Onsen. Definitely worth a visit if you stay here.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for ski in ski out, with amazing staff and such good meals.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spa
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Shiga Sunvalley. Loved the style of the Japanese rooms, it was very clean and the staff were exceptional! Usui and staff helped up with any questions we had, ski rentals, keeping luggage after check out, shuttle bus information. Would stay with them again 10/10
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an amazing hot springs bath! Nice after a day of skiing. The Japanese style rooms are beautiful and large. The ski rental locker room is directly next to the Sunvalley ski lift, which is a great run and from the top you can ski to other shiga kogen runs.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the ski slope. It was easy to get everyone out the door in the morning with the ski locker and ski rental location.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

everett

Liked: Cleanliness, staff & service, amenities
It was very traditional Japanese and the people were very nice. I expected there to be more of a village and maybe places to eat very quiet and serene. It was lovely while we were there snowing and very easy access to the skiing. The gentleman who managed the ski rental and drove the van was the most wonderful guy we met in a long time !
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As the last stop on our 2 week Japan journey, it was mildly disappointing to end with this accommodation. This property is dated, likely untouched since the 1998 olympics. The onsen has seen better days! The staff were friendly and great service at breakfast and checkin and check out. With a little update this hotel would be awesome. Snow monkeys are worth the trip!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Aleksandra

Liked: Staff & service
Disliked: Property conditions & facilities
I will start with positive comments. 1. Staff is extremely kind, helpful, and they always have smile on their faces. They definitely made the biggest contribution to our stay and I hope they are aware of it and that they are well compensated for it. 2. Food is a perfect gateway to authentic Nagano culinary cultural experience. 3. Rooms are spacious. And I like the idea of onsen. 4. If you are on a fast pace travel to Shiga Kogen I believe location is perfect. You literally ski in and ski out and can access other mountains by skiing or by free of charge bus. Snow Monkey Park stop is 25 minutes away. Hotel is 3 minute walk away from bus stop. And Nagano station is closer ride as well. On the other side, I was unpleasantly surprised by the condition of hotel. It seems like no money was invested in its appearance for few decades (besides new restroom in shared area on the first floor). Bathrooms in the rooms are outdated, onsens as well. Overall, it seems like majority of Shiga Kogen hospitality industry stopped developing decades ago which is sad because it is such an amazing place and I feel grateful I got to experience it!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Aleksandr

Liked: Cleanliness, property conditions & facilities
Rustic setting, friendly staff, and super convenient to ski out and back in to the hotel. Onsen after fay on the slopes felt divine.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, amenities
The hotel was very outdated. This was by far the worst Japanese style room we stayed in on our 2 week trip. The mats were not thick and it felt like sleeping on the floor. We ended up checking out a day early and finding a different hotel in Matsumoto. You would be off staying in a hotel in the valley.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checks you in, she is very nice, good energy emanates from her, and she is helpful. I loved this place more than the hotels in Kumanoyu, and I would come here again.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The snow monkeys in the hotel car park and the lovely autumn colours of the trees
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Next to ski chair station. Very convenient for skiers. Dinner is traditional Japanese cuisine which offers fresh vegetables and meat
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Starsky

Liked: Staff & service
We were awaken by loud banging on the wall at around 6am. It felt like the hotel was fixing something and they couldn’t wait until everyone was awake to fix the problem.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Takafumi

フロント
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Philippe

Disliked: Room comfort
Très moyen . Belle chambre traditionnelle avec vue sur la piste : j’ai très appréciés nuit étoilé et le réveil ensoleillé . . Pour le reste : ou as vivant cet endroit
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

マサコ

Liked: Cleanliness, staff & service, property conditions & facilities
スキー場のホテルなので 周りには何も無いです。 なので すごく静かで 夏も涼しく 過ごしやすかったです。 朝晩の食事も とても美味しかったです。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Toshiyuki

Liked: Property conditions & facilities, room comfort
先払いしていましたが、危うくまた、宿泊費を払わされそうになりました。二重払いになったらトラブルになると思います。 フロントの方が良い方だったので、余計に残念でした。
Stayed 1 night in Jul 2025
Verified

8/10 Good

よしのり

Liked: Cleanliness, staff & service
施設は古いが従業員は皆さん親切でした。
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

HSINYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常有味道的日本酒店！

非常有味道的老酒店，女子泡汤在三楼，每天滑雪完毕直接到隔壁泡温泉很方便，从长野车站坐大巴到Sunvelly很容易，但是下车要走一段路门口就游览车，可以开始滑雪！入住酒店建议选择早晚两餐，晚餐是传统的日式料理，我们这次住了五个晚上，每餐都有不一样的内容，非常开心，吃的很舒服！
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Tsukuru

Liked: Cleanliness, staff & service
古めかしい施設だが、一所懸命清掃されている感じや食事も多彩かつおいしくまた来たいと感じた。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

?????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
去年に引き続き志賀高原ヒルクライムレースの前泊で妻と2人で利用させて頂きました 去年と変わらずレース参加者に対してのサービスが的を得ているなぁ。と強く感動しました さらに今回は朝も早い4時から朝食のサービスもありレース前にしっかり栄養摂取ができ、ベストなコンディションでレース本番に挑む事が出来たのも本当にありがたかったです しかも値段も安くてとても美味しいのも高評価ですね 夕食もメニュー1つ1つがこだわって作られていて とても美味しかったです 食事が美味しいとそれだけでレースに対するモチベーションもアップしますね 来年も是非利用させて貰いたいです
Stayed 1 night in Sep 2024