Residencias en Wolston

“Friendly and helpful.”

“It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

“The hotel facilities are good. Bed is comfy, breakfast is nice. However I was attending a conference and had a parcel delivered 3 days in advance which was received by a staff member. When asking for it, they never found it. I was chasing the staff as i had to basically tell her how to proceed (contact the employee who signed up for the package and track it down, simple!). Not even the reception manager showed up to do something about it nor apologise for the situation. At the end of the day, I...

“What a lovely surprise! This is a beautiful hotel in every way. The rooms are astonishing with so many little details. The renovations are incredibly impressive. The staff were fabulous. And the breakfast lovely. A truly relaxing stay and a great find.”

“There was mix up between our confirmed room type that we had booked and paid for on Expedia (Executive room) compared to what Expedia had sent to the hotel for our booking (Standard room). As a result, the first room we were given keys to was definitely a step down from what we had expected and, honestly, wasn't in the best of shape. Chips on furniture, paint missing etc. (see photos). It also didn't feel the cleanest. The hallway carpets on the way there also seemed worn and in need of a...