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Genting Hotel & Spa at Resorts World Birmingham

Property class: 4

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Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

A bar area with a high ceiling and hanging light fixtures, a seating area with blue chairs, and a view through large windows. - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
A restaurant with green upholstered booths, wooden tables, and hanging light fixtures. - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
A modern building with a glass facade, located by a body of water. - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
A modern interior with a curved glass wall, wooden flooring, and a bar area with shelves and lighting. - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
A person swimming in a pool with a water fountain feature. - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
Located close to Resorts World Birmingham and Santai Spa, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley, and a rooftop terrace. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 10 casino gaming tables, and 30 slot machines. Indulge in a massage, a facial, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. Free in-room WiFi is available to all guests, along with a shopping mall on site and 3 coffee shops/cafes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(113 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a painting of a cityscape.

Superior Double Room

9.6 out of 10
Exceptional
(42 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a cityscape painting on the wall.

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with two beds, a sofa, a table, and curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, a chair, a bench, and a wall-mounted phone.

Deluxe Suite

7.4 out of 10
Good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

A modern hotel room with a large bed, a flat-screen TV, a small side table, a purple armchair, and a mirror.

Presidential Suite

  • Lake view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located on the waterfront, Genting Hotel & Spa at Resorts World Birmingham is in Marston Green neighborhood and is connected to a shopping center. Looking to enjoy an event or a game while in town? See what's going on at National Exhibition Centre. Spend some time exploring the area's activities, including ice skating. Visit our Birmingham travel guide
Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • A lakeside park with a wooden bench, a metal fence, and a modern building in the background.
    National Exhibition Centre
    3 min walk - 0.2 miles
  • Resorts World Birmingham
    1 min walk - 0.1 miles
  • Pendigo Lake
    1 min walk - 0.1 miles
  • bp pulse LIVE
    2 min walk - 0.1 miles
  • The Vox Conference Centre
    2 min walk - 0.1 miles

Getting around

  • Birmingham International Station
    5 min drive
  • Air Rail Link Tram Stop
    5 min drive
  • Birmingham Airport (BHX)
    5 min drive

Restaurants

  • Gild Lobby Bar & Lounge
    10 min walk
  • Caffè Nero
    5 min drive
  • Genting Hotel
    1 min walk
  • Zizzi
    4 min walk
  • Sky Bar & Restaurant
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Covered self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-out is at 11 AM.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps from Resorts World Birmingham, Santai Spa, and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Genting Hotel & Spa at Resorts World Birmingham Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 740 out of 1021 reviews
Rating 8 - Good. 173 out of 1021 reviews
Rating 6 - Okay. 65 out of 1021 reviews
Rating 4 - Poor. 17 out of 1021 reviews
Rating 2 - Terrible. 26 out of 1021 reviews

Reviews

Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Genting and concierge were amazing, great facilities
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff and easy check in. Super clean and comfortable room.. and fully air conditioned which was fantastic!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, polite staff on reception. Hotel and room very clean and well maintained. Quiet rooms
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite and helpful staff . The breakfast was good.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay as always, great location with super bar and resturant & spa
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel spotlessly clean, beds & pillows very comfortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Was a nice 3 day break in a 8 week trip. Was modern, easy to train station and airport. Movie theatre in the same building abd lots of restaurants.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Plenty of shops and restaurants around the hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and great hotel. Staff were awesome and the free parking with a great touch.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gaminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Good amenities and very friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! I stay here regular for work and it’s just perfect for my needs. I nice clean room, walk in rain shower, large TV, gym, pool, spa etc.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, well kept hotel with wonderfully helpful staff. Lovely food, fabulous drinks. Well situated for events at the NEC and beyond if you don’t mind a taxi or train ride. Fabulous if you want a bit of luxury. Does have underground parking that is more secure than some of the other hotels in the area and around the same price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff aĺl friendly and helpful. Room clean and breakfast good with lots of choice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Clean room, great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always another great stay. Made to feel welcome by all the staff I had contact with. Room was spotless and bed very comfy. Breakfast was tasty and hot and a good choice of items. Again, the breakfast staff were friendly and helpful. Great location for the casino with decent food Wouldn't hesitate to recommend this hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely comfortable rooms. Really enjoyable stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel beautiful room very comfy. Staff friendly and helpful. Breakfast was delicious great selection. Definitely stay there again !!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. The room was clean, comfortable, and well maintained throughout my visit. The staff were friendly, professional, and always willing to help with any questions. Breakfast offered a good variety of options and was a great way to start the day. The casino was well organized, with a lively atmosphere and plenty of entertainment. Overall, I had a positive experience and would consider staying here again. I would recommend it to other travellers looking for a comfortable and enjoyable stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean modern hotel. Good gym and pool
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were very clean and the spa was fantastic. Great all round hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed from 3pm until 3am so missed out on breakfast, but the staff were friendly throughout the stay, room service was well priced and to top it off the view of the airport and planes landing and taking off made the visit for my partner
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lean room, friendly and helpful staff and great amenities. I enjoyed my stay and would recommend this hotel.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Doig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good would stay again
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room breakfast was great spa was a bit smaller than I expected
Stayed 2 nights in Apr 2026