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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Lakefront Birmingham hotel connected to the convention center, steps from Resorts World Birmingham

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Terrace/patio
Front of property - evening/night
Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board
5 bars/lounges
Indoor pool, sun loungers
Genting Hotel, near Resorts World Birmingham, offers convenient access to Santai Spa. Guests can explore 18 restaurants or try their luck with 30 slot machines and VIP casino rooms. Previous guests consistently praise the attentive, helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Towels

Signature Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(84 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Electric kettle
Espresso maker
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/tub combination
Electric kettle
Espresso maker
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/tub combination
Electric kettle
Espresso maker
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Digital channels
Daily housekeeping
Laptop-compatible safe
Iron/ironing board
Desk
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Separate bathtub and shower
2 bathrooms
Private bathroom
Digital channels
  • 52 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
2 bathrooms
Digital channels
Iron/ironing board
  • 118 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.0 miles
  • bp pulse LIVE - 2 min walk - 0.1 miles
  • The Vox Conference Centre - 2 min walk - 0.1 miles
  • National Exhibition Centre - 3 min walk - 0.2 miles
  • National Motorcycle Museum - 11 min walk - 0.6 miles

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Genting Hotel - ‬1 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Piazza (Wetherspoon) - ‬16 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley, and a rooftop terrace. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 10 casino gaming tables, and 30 slot machines. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping mall on site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and a front-desk safe
  • ATM/banking services, luggage storage, and an elevator
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 184 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets, and bathroom emergency pull cords
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Genting Hotel & Spa at Resorts World Birmingham?

Self parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-out is at 11 AM.

Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps from Resorts World Birmingham, Santai Spa, and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

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Reviews

Genting Hotel & Spa at Resorts World Birmingham Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 726 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and Spa
Stayed 2 nights in Oct 2025

10/10 Excellent

Kiarna Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Oct 2025

8/10 Good

Aron

Good parking. Spa very good.
Stayed 1 night in Oct 2025

6/10 Okay

Saira

Liked: Cleanliness, amenities
The lake view from the gym is lovely. The hotel was nice and the staff were friendly.
Stayed 1 night in Aug 2025

6/10 Okay

zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel but not amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you will need yo watch concert in BP pulse.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like staying at the Genting hotel when visiting for work. It is fairly priced, convenient and has everything I need. Front desk staff are really friendly too.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and comfortable hotel.
Stayed 1 night in May 2025

10/10 Excellent

Paris

Liked: Cleanliness, amenities, property conditions & facilities
Again another wonderful stay-will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole of the hotel was fantastic hot powerfull shower a fridge in your room the facilities were fantastic staff very friendly and helpfull would deffo recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Jer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious clean rooms with exceptional facilities
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great room for a good price. Very clean and a ton of room.
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Genting is located in a large shopping area with a casino, arcade, and spa. It's very modern and close to the airport. The Sky Bar Cafe, for breakfast and dinner, is exceptional. The Spa is open to guests at certain hours, and it has wonderful services. I got a deep tissue massage, Indian head massage, and a facial--all were great!
Stayed 1 night in Aug 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and room was ultra quiet
Stayed 1 night in May 2025

10/10 Excellent

sally

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and rooms are amazing in a great location to bp pulse, train station, restaurants, bars would recommend
Stayed 1 night in May 2025

8/10 Good

Sultan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with plenty of services and amenities. Would recommended 100%
Stayed 1 night in Jul 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location. The room was spacious, clean, and comfortable. The dinner in the sky restaurant was very good and good value. I am only sorry that I did not have time to use the pool and spa. We will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
This property was AWESOME!!! Room was great, bed was comfortable, coffee maker in room, rooftop restaurant with buffet, and the staff was ULTRA FRIENDLY and top quality professional. Its also very close to train station…I would go back in a heartbeat..
Stayed 2 nights in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you're seeing an event nearby.
Stayed 1 night in Feb 2025

6/10 Okay

Jilena

Disliked: Property conditions & facilities
Hotel was okay but the spa was terrible. Nothing worked and we couldnt book any massages.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel for everyone and anyone

Brilliant, clean, smelt so good, great service, great spa and location was good
Stayed 1 night in May 2025

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