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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Shopping enthusiasts can indulge in retail therapy just steps away from this hotel, which connects directly to a vibrant shopping mall

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Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
Reception - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
5 bars/lounges - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
Front of property - evening/night - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
Indoor pool, sun loungers - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)
Genting Hotel, near Resorts World Birmingham, offers convenient access to Santai Spa. Guests can explore 18 restaurants or try their luck with 30 slot machines and VIP casino rooms. Previous guests consistently praise the attentive, helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, towels

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(34 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite

  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

  • Lake view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located on the waterfront, Genting Hotel & Spa at Resorts World Birmingham is in Marston Green neighborhood and is connected to a shopping center. Resorts World Birmingham and Bullring & Grand Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game while in town? See what's going on at National Exhibition Centre. Spend some time exploring the area's activities, including ice skating. Visit our Birmingham travel guide
Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Sat outside NEC Birmingham
    National Exhibition Centre
    3 min walk - 0.2 miles
  • Resorts World Birmingham
    1 min walk - 0.1 miles
  • Pendigo Lake
    1 min walk - 0.1 miles
  • bp pulse LIVE
    2 min walk - 0.1 miles
  • The Vox Conference Centre
    2 min walk - 0.1 miles

Getting around

  • Birmingham International Station
    5 min drive
  • Air Rail Link Tram Stop
    5 min drive
  • Birmingham Airport (BHX)
    5 min drive

Restaurants

  • Caffè Nero
    5 min drive
  • Genting Hotel
    1 min walk
  • Wetherspoon
    6 min drive
  • Costa Coffee
    1 min walk
  • Starbucks
    10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Upscale hotel near Resorts World Birmingham
Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley, and a rooftop terrace. For those looking to try their luck, this hotel boasts 10 casino gaming tables, 2 casino VIP rooms, and 30 slot machines. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping mall on site and 3 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, smoke-free premises, and a 24-hour front desk
  • A banquet hall, luggage storage, and a front-desk safe
  • Guest reviews say great things about the breakfast, helpful staff, and proximity to shopping
Room features
All 184 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Covered self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham have a pool?

Yes, this property has an indoor pool.

Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 20 per night. Limited spots are available.

What time is check-in at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Genting Hotel & Spa at Resorts World Birmingham?

Check-out is at 11 AM.

Where is Genting Hotel & Spa at Resorts World Birmingham located?

Located in Marston Green, this spa hotel is steps from Resorts World Birmingham, Santai Spa, and Pendigo Lake. National Exhibition Centre is 0.3 mi (0.4 km) away. Air Rail Link Tram Stop is 25 minutes by foot and Birmingham International Station is 27 minutes.

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Reviews

Genting Hotel & Spa at Resorts World Birmingham Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 731 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were very clean and the spa was fantastic. Great all round hotel.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Doig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good would stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Check in was flawless, we were well informed of all of the amenities within the hotel. Room was very clean an breakfast was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with excellent spa and inclusive minibar was great. Lots to do on site. Vietnamese restaurant was also wonderful. Very convenient parking included too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome great amenities in the room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice size and very clean. Everything felt well maintained, and the space was comfortable for the stay. Overall, a pleasant and relaxing experience.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Asvin

Liked: Cleanliness, amenities, property conditions & facilities
The spa is very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious room, great facilities and breakfast in the perfect location.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean and the spa facilities were excellent. Shame about the parking not being included - only thing that let this down.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alyosha

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing. The staff and all everything is perfect! Highly recommend !!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, use of the pool area was lovely. Staff were nice and friendly, room was clean. Easy check in and check out
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, very clean and tidy , staff friendly and helpful
Stayed 1 night in Nov 2025
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and Spa
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy, rooms were clean, lots to do nearby
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Pleasant polite staff, easy check in process, big clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rudo

Liked: Cleanliness, staff & service, amenities
The suite was clean and comfortable loved it
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic, spacious and perfect for the three of us. The Staff were excellent, friendly and helpful at all times. Parking and a stocked mininbar were included in the price. Would definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities
Room was great - very comfortable bed lovely shower and toiletries. Breakfast excellent choice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carl

staff and facilities all very good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Spa access was the highlight, very well maintained and staff were lovely
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

angelina

Liked: Cleanliness, amenities, property conditions & facilities
Huge room and very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities
The service was very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great hotel, friendly staff and lovely rooms.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Micaiah

Liked: Staff & service, amenities
The room was a little dirty, found a nail and there were some marks on the table. Spa charger £15 each for a robe. Reception staff were very friendly. Location was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room, the underground carpark is great.
Stayed 1 night in Oct 2025