Wilscot Vacations

Overall, our stay was pretty decent, and I especially want to highlight how wonderful the staff was throughout our visit! When we arrived, the front desk attendant was incredibly sweet and welcoming. Although it took her a little while to get to the desk, I believe she was assisting with another task. Once she arrived, she provided excellent customer service. One suggestion I would make is to place a bell at the front desk so guests can easily notify staff when they arrive. Unfortunately, when we entered our room, we noticed that the sheets and comforter were damp, and my husband discovered a bug crawling on his pillow. We immediately notified the staff, and they were very accommodating in moving us to another room. Both rooms could benefit from a few minor renovations and updates to improve the overall guest experience. However, despite those concerns, our stay was fairly pleasant. The staff consistently went above and beyond to be kind, helpful, and accommodating. We also enjoyed the breakfast, which was pretty good! With a few improvements to room maintenance and cleanliness, I believe this property could provide an even better experience for its guests. The exceptional customer service was definitely the highlight of our stay!

Great room. Nice stay. The staff was great and it was an ideal location.

The property is conveniently situated for families visiting students at UT-Chattanooga and near downtown.

Clean. Comfy beds. Breakfast wasn't great. But was better than nothing. I like plain oatmeal. All they had was sugar filled packages to add water. I have here several times and will stay again.