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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

2.5 star property
Hotel with free breakfast, near Rapids Water Park

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Free buffet breakfast
Exterior
Outdoor pool, sun loungers
Lobby
Room, Multiple Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Sofa bed - double
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2485 Metrocentre Blvd, West Palm Beach, FL, 33407

What's nearby

  • Rapids Water Park - 3 min drive - 1.9 miles
  • Tanger Outlets Palm Beach - 3 min drive - 3.0 miles
  • CACTI Park of the Palm Beaches - 4 min drive - 1.9 miles
  • Port of Palm Beach - 7 min drive - 3.9 miles
  • Clematis Street - 8 min drive - 5.8 miles

Getting around

  • West Palm Beach Station - 10 min drive
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Sysco Southeast Florida - ‬3 min drive
  • ‪Little Caesars Pizza - ‬3 min drive

About this property

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Hotel near Port of Palm Beach
Consider a stay at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG and take advantage of a free breakfast buffet, laundry facilities, and a 24-hour gym. Free in-room WiFi and a business center are available to all guests.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A front-desk safe, a banquet hall, and a 24-hour front desk
  • A vending machine, smoke-free premises, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 70 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
Other amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Metrocentre
Holiday Inn Express Metrocentre Hotel
Holiday Inn Express Metrocentre Hotel West Palm Beach
Holiday Inn Express Metrocentre West Palm Beach
Holiday Inn Express West Palm Beach
Holiday Inn Express West Palm Beach Metrocentre
West Palm Beach Holiday Inn Express
West Palm Beach Metrocentre
Holiday Inn Express West Palm Beach Metrocentre Hotel
Holiday Inn Express Hotel And Suites Metrocentre
Holiday Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre by IHG

Frequently asked questions

Does Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG located?

Located in Villages of Palm Beach Lakes, this hotel is within 3 mi (5 km) of Rapids Water Park, CACTI Park of the Palm Beaches, and Dyer Park. Palm Beach Maritime Museum and Tanger Outlets Palm Beach are also within 3 mi (5 km).

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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 234 out of 578 reviews
Rating 8 - Good. 183 out of 578 reviews
Rating 6 - Okay. 77 out of 578 reviews
Rating 4 - Poor. 43 out of 578 reviews
Rating 2 - Terrible. 41 out of 578 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

POLLY

Liked: Cleanliness, amenities
Everything was great !
Stayed 1 night in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities
Excellent customer service!
Stayed 1 night in May 2025

6/10 Okay

Lacey

Liked: Staff & service
Average hotel, decent breakfast and pool area. Room was clean but smelled musty.
Stayed 1 night in Apr 2025

4/10 Poor

Leonard

Liked: Amenities
Disliked: Cleanliness
Not a fan. Will not stay again. Slept with lights on because I killed a huge cockroach. Not the cleanest place
Stayed 1 night in Jun 2025

10/10 Excellent

Paunel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 2 nights in Feb 2025

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel but easy and convenient location. Nice staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place with a great staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, efficient and a joy to speak with.
Stayed 1 night in Feb 2025

10/10 Excellent

Jackielyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt
Stayed 4 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Bed

I’ve been away on vacation for over a week. This was a one night stop and by far the most comfortable bed this trip and probably any other hotel I stayed at.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel
Stayed 1 night in May 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect spot. So many things to do within a 20 minute drive. (I'm from Houston, so that's really convenient in my opinion) Every employee I encountered was super nice. My only complaint was that housekeeping was LOUD 9:00am every morning they were banging around, letting doors slam, knocking loudly on presumably vacant rooms. I was there on vacation. So 9 was early compared to our late nights.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, good prices, good breakfast, clean and spacious rooms.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service clean rooms good breakfast. Great staff will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Yunila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 2 nights in Aug 2024

8/10 Good

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, clean, safe and quiet
Stayed 5 nights in Nov 2022

10/10 Excellent

Basha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our staycation it was quiet and the activities we did was a short drive from where we stayed
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many Holiday inn expresses and I seek them out when I travel. This one is definitely not nearly the nicest but its kind of acceptable. Especially considering most of the hotels in Florida are smelly dumps.
Stayed 1 night in Nov 2024

10/10 Excellent

Silvino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for the money!!!

Wonderful staff and management who took care of me when I needed to stay 2 more days. Rooms are very nice and cleaned daily! Staying again at the end of the month when I finally move down.
Stayed 5 nights in Feb 2024

4/10 Poor

Betty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our last night there we saw roaches crawling on the wall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We've stayed at this property twice now. It's not the fanciest hotel but it does the job! The staff are friendly, and the rooms are adequate - a little dated but mostly clean.
Stayed 2 nights in Mar 2024

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Needed more amenities in the room.
Stayed 2 nights in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people. Breakfast was good.
Stayed 1 night in Jan 2024