Valleymount Vacations

Great stay, easy check in , good facilities Will deffo return

Beautiful lobby, great staff, perfect location and excellent breakfast.

This hotel could have a lot of potential as its really stunning & has the traditional Dublin vibe. However, it wasn't very clean for me (dirty spoon in the mug (covered in food)) when the shower ran a really bad smell came up from the drain. The kettle only works if put in a certain position and the cold water takes a very long time to come through after running (10 minutes ish). Knowing the bathroom water likely comes from tanks (assuming, I think this is the case in Dublin) brushing teeth with warm water was not ideal. It was a great bed however, so comfy and not much noise so I slept really well. The facilities like the gym/bottle bar/coffee at the entrance are amazing so I would stay here again despite the above. Just small things that could be improved to make it amazing rather than being average.

Staff was incredible. So awesome and welcoming. Our room was beautiful clean and felt old school Ireland with a modern feeling. The gym and sauna incredible. The got rib pool was tip notch. Sophia He's the most's restaurant was beyond our expectations . The location and easiest to to travel within the city was perfect

Very very dusty and dirty, family got very sick from allergies. Changed rooms 3 times. Hotel has very poor customer service. Hotel restaurant floors are filthy, glasses smell fresh etc. Same breakfast every day for 3 weeks. Cleanliness is not a priority at this hotel and they do not prioritise customers booking from third party vendors like Expedia. Staff unwilling to assist and pretends to be clueless despite sending e-mails to "managers". I do not recommend staying here for the price. Paying 5 star price for 1 star cleanliness and service. It's a pity because the hotel is conveniently located and has a lot of potential. Valerie is the only staff member I believe has outstanding customer service. Also need to mention if you need to change your arrival date due to travel changes, they do care, they just take you money.