St. Clair Vacations

No breakfast

Stayed busy 4th of July weekend. I've stayed here at least 6 times before when it was a Sonder-last time was Oct 2025 before it closed. I know what the standard was before becoming Hotel Houze. I arrived to my room at 10pm - entry way/hall light was extra dim ike a night light, couch cushions visibly dirty and one was pulled out pretty far, tv remove visibly dirty and had tape all along back b/c missing back. When I went to get into bed a few hours later and pulled back the covers my sheets were FILTHY and had debris (not just stains) all along where your legs/feet would go like multiple people got in bed with dirty feet (probably after walking on the filthy floor) and the staff just pulled the covers over it. the pillow cases were make up stained on the backsides. I had to go downstairs, get new sheets AND MAKE MY OWN BED at 2am! There was a dirty saucer in the cabinet and a half empty drink in my fridge. There were NO FORKS in the drawers but all the other cutlery - this room has a kitchen. Room sleeps 4 but I only had 2 sets of towels and when asked for more on day 2 was given a hard, ended up using washer/dryer to wash the towels I had. Floors dirty, sticky, room dusty and small dead bugs kitchen windowsill, bathroom walls dirty and cleanable stains on outside showers edge. Told front desk AND the app on day 1, "deep cleaning" sent day 2 (I saw him there), room looked same when I returned! Told boss Rami - nothing new done. Also lots MORE loiterers outside building now

Husband took our daughter and a friend here for a concert at Little Caesars Arena. It’s very nice, but the girls would have enjoyed a pool.

Very busy when we arrived but the staff was ready and check in was an easy and fast process!

Overall, okay. We were there for a concert. Tried to take a quick nap but had a staff member barge in the room without knocking (I think to clean carpets). Thankfully had the chain on but it startled me and there went the nap!

Very outdated, but the Restaurant Finn’s had excellent food.