Sainte-Melanie Vacations

Quarto grande com janelas grandes, cama aconchegante, equipado com máquina de café e uma mini cozinha. Excelente!! Café da manhã e horrível

On aime cette hotel

Chez Swann is in a great location to explore Montreal . Parking is under the hotel next door which is convenient but does require moving luggage through their lobby and down a flight of stairs . The staff are very helpful. The room was a little tired . Gouged wooden floor , no toilet paper holder and weird steps from bathroom to bed which we were not expecting . Not great for walking at night . The breakfast was disappointing. No fresh fruit , packaged pastries, bad coffee, no eggs. We went out the second day to the restaurant down the street for breakfast. For the price I think they could do better .

L’hôtel nous a permit de vivre une nouvelle expérience sensorielle.

Pros 1- We were able to check out two hours late 2-Clean Hotel 3- Helpful staff Cons 1-Area around Hotel was kind of sketchy…Homeless folks and druggies 2-Very Noisy at night…Sirens…Doors slamming 3-Bar / Restaurant was VERY pricey $35 for a Hamburger…Yikes!!!

Everything was great- except for the unpleasant and unhelpful person at check-in. If she doesn't like her job- she should try something else. We are doing you a favor staying there; it is not the other way around. The person who replaced her later that day was completely professional and pleasant.