Vacations Close To Poinsettia Park

OK...The folks we spoke to on the phone to request early check in were great. Friendly and helpful. The staff at the front desk when were checking in - not so much. There were 2 people behind the counter when we got there and neither one of them greeted us. The man who helped us was not very welcoming and when we asked him where to park - which BTW they never mentioned - and told where we did park temporarily - he looked outraged. Not a great start. That being said - the hotel is cool looking and was very nice. Decorated beautifully. Clean room which is the most important thing. My main complaint is with the city too. The room was pre-paid before we got there. Checking out I was told we had a $70.+ charge. I knew $46.00 was for self parking - annoying but expected. The extra $30+? An almost $18.00 'amenities fee' What??? Are you charging me extra for soap? towels? Sheets? Come on. Then SD charges all kinds of taxes - a historic district tax. Please SD. You make me not want to come back. Which honestly for me was pretty much always the case.

The traffic going and coming is not good. The parking is pricey. The air conditioning was not working.

I would absolutely stay again! While the photos on the website are pretty accurate and the rooftop deck and views exceeded my expectations, just a reminder that it’s nearly adjacent to the airport; that’s one thing, and Mack’s wax ear plugs allowed me to sleep like a baby! What was loud and may be startling for you is when your neighbors - above, below, beside - closes the steel gates that lead into your private and very spacious outdoor area to enter your apt/room; and what sounded like horse shoes walking around upstairs so get a room on the top floor if you can. The noise didn’t bother me for the value but wanted others to be aware if you’re sensitive. Great location, spacious, clean and comfortable, like I said, I would stay here again.

Great service and friendly staff