Palo Verde Vacations

Very convenient location, great communication with staff. Very beautiful outdoor space, better bang for my buck than a traditional hotel stay. Absolutely loved it!

Our family stayed at Talking Stick Resort and had a very disappointing experience. A few hours after checking out, we realized we left a backpack in the room closet containing sensitive medical records, souvenirs, and photos. We immediately called the front desk, but were told the housekeeper had left and a new guest had checked in. We were advised to call back the next day. When we followed up, the bag still had not been found. Over four days of us constantly calling, staff showed zero urgency and eventually told us they cannot check a room or contact a guest during their stay. Housekeeping clearly failed to inspect the room for forgotten items before reassigning it, or cleaned the room and did not return our backpack to lost-and-found, and management offered no proactive help or accountability for sensitive personal items reported missing within hours. Despite spending significantly at the resort and casino, we felt completely dismissed. We expect far better service from a resort of this standard and will not return.

Staff were friendly. Breakfast at Market was delicious and the drinks at the bar were *chefs kiss*. The room was clean, but I'd say they need to update their towels as the ones I had were a bit raggedy (even if clean).