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The Ben, Autograph Collection

Property class: 4

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Photo gallery for The Ben, Autograph Collection

A rooftop pool area with lounge chairs and tables, palm trees, and a view of the city at dusk. - The Ben, Autograph Collection (West Palm Beach)
A modern hotel with multiple balconies, large windows, and a well-lit entrance. - The Ben, Autograph Collection (West Palm Beach)
A restaurant with a bar area, seating with blue cushions, and a mural on the wall. - The Ben, Autograph Collection (West Palm Beach)
An outdoor dining area with tables and chairs, a bar, and a view of the water. - The Ben, Autograph Collection (West Palm Beach)
Wicker chairs with cushions, a wooden table, and potted plants in a lobby area. - The Ben, Autograph Collection (West Palm Beach)
Located close to Clematis Street and CityPlace, The Ben, Autograph Collection provides a poolside bar, a terrace, and a garden. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Water View)

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Standard Room, 1 King Bed (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, Hearing Accessible, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Water View)

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Standard Room, 1 King Bed, Hearing Accessible (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Room, 1 King Bed, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Water View)

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Standard Room, 2 Queen Beds (Water View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed (Water View)

A modern living room with a sofa, armchairs, a coffee table, and a view of a marina.

Standard Studio, 1 King Bed (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed (Water View with Specialty Bathtub)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the city through large windows.

Standard Studio, 1 King Bed (Water View with Specialty Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Hearing Accessible (Roll-in Shower, Water View)

A modern living room with a sofa, armchairs, a coffee table, and a view of a marina.

Standard Studio, 1 King Bed, Hearing Accessible (Roll-in Shower, Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in West Palm Beach, The Ben, Autograph Collection is near the beach. Clematis Street and CityPlace are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Palm Beach Zoo & Conservation Society and Rapids Water Park. Looking to enjoy an event or a game while in town? See what's going on at CACTI Park of the Palm Beaches. Visit our West Palm Beach travel guide
Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • A theater marquee, palm trees, and a multi-story building with arched windows.
    Clematis Street
    1 min walk - 0.1 miles
  • A theater with a clock, palm trees, and a fountain.
    CityPlace
    9 min walk - 0.5 miles
  • Palm Beach Atlantic University
    14 min walk - 0.8 miles
  • Palm Beach County Convention Center
    17 min walk - 0.9 miles
  • Kravis Center For The Performing Arts
    18 min walk - 1.0 mile

Getting around

  • Brightline West Palm Beach Station
    10 min walk
  • President Donald J. Trump Intl. Airport (DJT)
    15 min drive

Restaurants

  • Elisabetta's Ristorante
    1 min walk
  • Roxy's Pub
    4 min walk
  • Rocco's Tacos & Tequila Bar
    3 min walk
  • Avocado Grill
    4 min walk
  • Spruzzo
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Proper Grit
  • Spruzzo

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17,013 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 145 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ben, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

Is The Ben, Autograph Collection pet-friendly?

Yes, The Ben, Autograph Collection allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 145 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 57 per night.

What time is check-in at The Ben, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM.

What time is check-out at The Ben, Autograph Collection?

Check-out is at 11:00 AM.

Where is The Ben, Autograph Collection located?

Situated near the beach, this hotel is within a 15-minute walk of Clematis Street and CityPlace. Palm Beach County Convention Center and Worth Avenue Mall are also within 2 mi (3 km). Brightline West Palm Beach Station is 10 minutes by foot and West Palm Beach Central Brightline Train Station (WPT) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ben, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 476 out of 596 reviews
Rating 8 - Good. 57 out of 596 reviews
Rating 6 - Okay. 26 out of 596 reviews
Rating 4 - Poor. 18 out of 596 reviews
Rating 2 - Terrible. 19 out of 596 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ben Autograph Hotel in Palm Beach is an absolute gem! We always choose this hotel for both personal and business trips. The cleanliness is impeccable, and the staff are phenomenal, always going above and beyond to ensure a comfortable stay. The food is fantastic, with excellent room service, and the bar is perfect for unwinding with a cocktail. Highly recommend! 5 stars!⭐️ ⭐️⭐️⭐️⭐️
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ben Autograph Hotel in Palm Beach is an absolute gem! We always choose this hotel for both personal and business trips. The cleanliness is impeccable, and the staff are phenomenal, always going above and beyond to ensure a comfortable stay. The food is fantastic, with excellent room service, and the bar is perfect for unwinding with a cocktail. Highly recommend! 5 stars!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ben Autograph Hotel is our preferred choice whenever we visit the Palm Beach area. Its beauty is undeniable, and the rooms are immaculate and spacious. They make the most of the square footage, giving the impression of a larger room compared to most hotels. The on site restaurant is fantastic , room service is always available and they have nice bar with friendly staff. 5 stars every visit!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We were able to check in at 10am free of charge which was amazing. We loved the roof top pool and the happy hour options at the bar. Highly recommend.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. The best part was the rooftop pool!
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Dog friendly hotel. Urine smell throughout.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I parked for the valet until I checked out, every employee of the Ben was not only extremely accommodating, friendly first class consistently gave me full undivided attention to ensure that I felt comfortable. I was being heard, and I was having a comfortable, relaxing positive stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location and service was great
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Classy hotel with warm, courteous, and friendly service. Will recommend and stay here again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating, the room was immaculate
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful and the staff is great!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
From arriving to departing the customer service from the staff was amazing. The rooftop bar and restaurant provides a gorgeous view of Downtown Palm Beach and Palm Island. The room was clean, spacious and very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, outstanding & attentive staff made our stay delightful!
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and staff.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and the amenities were 5 star ⭐️ Highly recommend for couples and families!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive and accommodating. Beautiful view.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and nice rooms. Very luxurious
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in WPB! Clean, beautiful and staff is so friendly. Close to restaurants and bars
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and roof top pool/bar
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
Stayed 1 night in Jan 2025