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Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, 5-minute walk to CityPlace

Choose dates to view prices

Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served
2 restaurants, breakfast served
1 bedroom, premium bedding, in-room safe, desk
Outdoor pool
1 bedroom, premium bedding, in-room safe, desk
Canopy by Hilton West Palm Beach Downtown offers an upscale retreat with a rooftop terrace and outdoor entertainment area. Guests can dine at two restaurants, use free WiFi, or exercise anytime. Visitors love the attentive staff and convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Separate bedroom
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Separate bedroom
  • 92 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Separate bedroom
  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
380 Trinity Place, West Palm Beach, FL, 33401

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles
  • Clematis Street - 11 min walk - 0.6 miles
  • Palm Beach County Convention Center - 1 min drive - 0.2 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪Barrio - ‬7 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪RH Rooftop Restaurant - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Upscale hotel near CityPlace
Palm Beach County Convention Center and Clematis Street are located near Canopy by Hilton West Palm Beach Downtown, which provides a rooftop terrace, a coffee shop/cafe, and an outdoor entertainment area. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Smoke-free premises, outdoor furniture, and a banquet hall
  • Meeting rooms, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 150 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Yes, this property has an outdoor pool.

Is Canopy by Hilton West Palm Beach Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton West Palm Beach Downtown?

Valet parking is available for USD 38 per day.

What time is check-in at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Canopy by Hilton West Palm Beach Downtown?

Check-out is at noon.

Where is Canopy by Hilton West Palm Beach Downtown located?

Located in Downtown West Palm Beach, this hotel is within a 5-minute walk of Palm Beach Atlantic University and CityPlace. Palm Beach County Convention Center and Clematis Street are also within 15 minutes. West Palm Beach Central Brightline Train Station (WPT) is 13 minutes by foot and Brightline West Palm Beach Station is 13 minutes.

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Reviews

Canopy by Hilton West Palm Beach Downtown Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 600 out of 852 reviews
Rating 8 - Good. 126 out of 852 reviews
Rating 6 - Okay. 59 out of 852 reviews
Rating 4 - Poor. 30 out of 852 reviews
Rating 2 - Terrible. 37 out of 852 reviews

Reviews

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff, room was clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Jad Joseph El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a getaway
Stayed 4 nights in Sep 2025

10/10 Excellent

Shequita

Liked: Amenities
My stay was exceptional
Stayed 1 night in Sep 2025

10/10 Excellent

Najay

Liked: Staff & service, amenities, property conditions & facilities
I would definitely recommend this place I’ll be back again
Stayed 1 night in Aug 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around excellent place to stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Roof top is amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Velarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dylan and Jurgita at the front desk were amazing and super responsive during our stay! Definitely would love to stay here again when we come back to West Palm Beach.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool and restaurant vibes were amazing. Didn’t eat there but loved that there was a Dj and the drinks were good! Only thing I would say is that the AC was not as cold as I’m used to.
Stayed 1 night in Sep 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking should be available.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Will definitely be back! Enjoyed the roof top pool and great food.
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is alwasy kept pristin
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful place. The staff are exceptional. We totally enjoyed being able to walk to everything.
Stayed 3 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice,attentive & kind!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Amenities
Nice atmosphere
Stayed 1 night in Jun 2025

8/10 Good

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Room was very comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerry

Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for the weekend to celebrate our anniversary and our stay was top shelf. Hotel is classy with a contemporary, green vibe. Loved the bar and well made drinks at happy hour. Breakfast was expensive. The Treetop and roof pool area was inviting and even though we were here in July there's a nice breeze with comfy shaded cabanas. The staff was attentive and friendly. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel option near the Convention Center

Excellent location and very comfortable rooms and amenities. The staff was extremely helpful and very attentive. Will definitely come back.
Stayed 2 nights in May 2025

10/10 Excellent

Talley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good! Would stay again in the area
Stayed 4 nights in Apr 2025

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great. Bernie was excellent and super helpful. Super quiet area really nice hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean property & that also goes for the rooms! We were very pleased with our stay from the valets, to the lobby staff & both restaurant’s staff - very professional, everyone had great customer service! We had 3 meals there (2 at Treehouse & 1 at Banter) and ALL of our food and drinks were fantastic! My family thoroughly enjoyed our stay at Canopy & the next time we’re in town, they will definitely be our go to hotel - thank you for a great experience and we look forward to coming back!
Stayed 2 nights in May 2025

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