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Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, a short walk to CityPlace

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast served
Exterior
Room, 2 Queen Beds, Accessible (Hearing) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
380 Trinity Place, West Palm Beach, FL, 33401

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles
  • Clematis Street - 11 min walk - 0.6 miles
  • Palm Beach County Convention Center - 1 min drive - 0.5 miles

Getting around

  • Brightline West Palm Beach Station - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪Rosemary Square Kiosk - ‬6 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪RH Rooftop Restaurant West Palm - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Upscale hotel near CityPlace
Palm Beach County Convention Center and Clematis Street are located near Canopy by Hilton West Palm Beach Downtown, which provides a rooftop terrace, a coffee shop/cafe, and an outdoor entertainment area. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A front-desk safe, outdoor furniture, and smoke-free premises
  • An elevator, a 24-hour front desk, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 150 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Yes, this property has an outdoor pool.

Is Canopy by Hilton West Palm Beach Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton West Palm Beach Downtown?

Valet parking is available for USD 38 per day.

What time is check-in at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Canopy by Hilton West Palm Beach Downtown?

Check-out is at noon.

Where is Canopy by Hilton West Palm Beach Downtown located?

Located in Downtown West Palm Beach, this hotel is within a 5-minute walk of Palm Beach Atlantic University and CityPlace. Palm Beach County Convention Center and Clematis Street are also within 15 minutes. Brightline West Palm Beach Station is 13 minutes by foot and West Palm Beach Station is 19 minutes.

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Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 741 reviews
Rating 8 - Good. 115 out of 741 reviews
Rating 6 - Okay. 51 out of 741 reviews
Rating 4 - Poor. 29 out of 741 reviews
Rating 2 - Terrible. 36 out of 741 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and location was amazing
Stayed 2 nights in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Room was very comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, aesthetic, nice staff, and the rooftop pool was amazing!
Stayed 2 nights in May 2025

8/10 Good

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in May 2025

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver clean and confortable beds. Loved the rooftop pool and bar.
Stayed 1 night in May 2025

10/10 Excellent

gary

Liked: Amenities
Very nice hotel and roof top pool, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! I would stay here again. Amazing breakfast too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and customer service. Overall a hidden gem in West Palm.
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best deal you can get for downtown WPB
Stayed 2 nights in Apr 2025

8/10 Good

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice design and clean rooms
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean property & that also goes for the rooms! We were very pleased with our stay from the valets, to the lobby staff & both restaurant’s staff - very professional, everyone had great customer service! We had 3 meals there (2 at Treehouse & 1 at Banter) and ALL of our food and drinks were fantastic! My family thoroughly enjoyed our stay at Canopy & the next time we’re in town, they will definitely be our go to hotel - thank you for a great experience and we look forward to coming back!
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
We had to find a hotel last minute for one night as my flight was canceled on the way to the airport. Based on the reviews I booked a room through Expedia and I was glad I did. The hotel front desk staff was very accommodating. Rooms were clean, great breakfast, and nice location!! It was a quick stay but overall, I was happy with my experience!!
Stayed 1 night in May 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Mar 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good! Would stay again in the area
Stayed 4 nights in Apr 2025

10/10 Excellent

KELLEN J

Staff was great and would definitely stay here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Front desk Dakota was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great. Bernie was excellent and super helpful. Super quiet area really nice hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Zoei

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff , nice scenery.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained and great location. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were fantastic. The entire pool and patio area 10/10
Stayed 3 nights in Feb 2025

10/10 Excellent

karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Talley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so welcoming and helpful. Location was perfect!
Stayed 2 nights in Jan 2025