Canopy by Hilton West Palm Beach Downtown

4.0 star property
Upscale hotel, walk to The Square

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your current months are April, 2024 and May, 2024.
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May 2024

Canopy by Hilton West Palm Beach Downtown

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
Rooftop terrace
Suite, Balcony (3-Room) | View from room
2 restaurants, breakfast served
Reception

Overview of Canopy by Hilton West Palm Beach Downtown

8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Check out the area

380 Trinity Place, West Palm Beach, FL, 33401
  • Popular LocationThe Square5 min walk
  • Popular LocationPalm Beach County Convention Center8 min walk
  • Popular LocationClematis Street9 min walk
  • AirportBoca Raton, FL (BCT)27 min drive

Room options

Suite, 1 King Bed, Balcony

cleanliness

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (3-Room)

cleanliness

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

cleanliness

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

West Palm Beach

Canopy by Hilton West Palm Beach Downtown is located in Downtown West Palm Beach, a neighborhood in West Palm Beach. Port of Palm Beach and PGA National are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Peanut Island and Lake Worth Beach. Check out an event or a game at iTHINK Financial Amphitheatre, and consider making time for Rapids Water Park, a top attraction not to be missed.

What's nearby

  • The Square - 5 min walk
  • Palm Beach County Convention Center - 8 min walk
  • Clematis Street - 9 min walk
  • Kravis Center For The Performing Arts - 10 min walk
  • Norton Museum of Art - 11 min walk

Getting around

  • Brightline West Palm Beach Station - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 9 min drive

Restaurants

  • Rosemary Square Kiosk - 7 min walk
  • El Camino West Palm Beach - 6 min walk
  • The Cheesecake Factory - 7 min walk
  • RH Rooftop Restaurant West Palm - 5 min walk
  • Makebs Bagels & Deli - 6 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Upscale hotel located in Downtown West Palm Beach
The Square and Palm Beach County Convention Center are located near Canopy by Hilton West Palm Beach Downtown, which provides a rooftop terrace, a coffee shop/cafe, and an outdoor entertainment area. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • An elevator, a 24-hour front desk, and a gift shop
  • Outdoor furniture and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–11:00 AM for a fee: USD 5–40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • 24-hour business center

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Built in 2020
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5–40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Yes, this property has an outdoor pool.

Is Canopy by Hilton West Palm Beach Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton West Palm Beach Downtown?

Valet parking is available for USD 38 per day.

What time is check-in at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Canopy by Hilton West Palm Beach Downtown?

Check-out is at noon.

Where is Canopy by Hilton West Palm Beach Downtown located?

Located in Downtown West Palm Beach, this hotel is within a 5-minute walk of Palm Beach Atlantic University and The Square. Palm Beach County Convention Center and Clematis Street are also within 15 minutes. Brightline West Palm Beach Station is 13 minutes by foot and West Palm Beach Station is 19 minutes.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 301 out of 457 reviews" "
Rating 8 - Good. 79 out of 457 reviews" "
Rating 6 - Okay. 33 out of 457 reviews" "
Rating 4 - Poor. 17 out of 457 reviews" "
Rating 2 - Terrible. 27 out of 457 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Charged for vallet parking for 4 nights.Only used parking 1 night
Stayed 4 nights in Feb 2024

4/10 Poor

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievably loud all night, I barely slept.
Stayed 1 night in Feb 2024

10/10 Excellent

RYAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly attentive and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

8/10 Good

Sean

Traveled with group, Business traveler
All the staff were lovely…the pool on the roof was quite pretty and restaurant on ground floor was tasty.One problem, my room was directly across from the elevators and the chimes woke me up each morning before I needed to be awake.
Stayed 2 nights in Feb 2024

10/10 Excellent

kieran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a great location. Totally walkable to everythif. A great breakfast and awesome bar on the roof. Seth at the front desk will take care of anything
Stayed 3 nights in Jan 2024

6/10 Okay

robert m., Westport

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Everyday we came back to our room to freshen up before dinner the room was still not cleaned and beds unmade.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jodi, Danvers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

6/10 Okay

ASHLEY

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had an odd experience at this hotel. We booked a 2 night stay, and the second day we returned to our hotel room to be locked out, and once let in, all our belongings were gone, all our food and drinks in the fridge emptied. They mistakenly thought we overstated our checkout and took all our things out. Upon getting our things back, including a large tote and wallet, we had a large sun of cash missing. Sadly because it was cash there was nothing we could do to prove it, and the front desk never followed up with us and we did not get reimbursed in any way for our loss. Sadly it would not have happened if they had not mistakenly taken all our things prior to our second night stay. I thought they should have tried to offer something for their mistake which resulted in us getting our cash taken while our stuff was being held and in non secure area.

10/10 Excellent

Ofelia

Stayed 2 nights in Jan 2024