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Canopy by Hilton West Palm Beach Downtown

4.0 star property
Two on-site restaurants serve delicious meals at this stylish downtown hotel, with a rooftop pool and 24-hour gym for guests.

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served - Canopy by Hilton West Palm Beach Downtown (West Palm Beach)
Lobby - Canopy by Hilton West Palm Beach Downtown (West Palm Beach)
Suite, Balcony (3-Room) | View from room - Canopy by Hilton West Palm Beach Downtown (West Palm Beach)
Lobby lounge - Canopy by Hilton West Palm Beach Downtown (West Palm Beach)
2 restaurants, breakfast served - Canopy by Hilton West Palm Beach Downtown (West Palm Beach)
Canopy by Hilton West Palm Beach Downtown offers an upscale retreat with a rooftop terrace and outdoor entertainment area. Guests can dine at two restaurants, use free WiFi, or exercise anytime. Visitors love the attentive staff and convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

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Showing 15 of 15 rooms

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

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Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 92 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

Corner King Room

  • Sleeps 2
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown West Palm Beach, a neighborhood in West Palm Beach, Canopy by Hilton West Palm Beach Downtown is near the airport and near the beach. Port of Palm Beach and PGA National are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Peanut Island and Lake Worth Beach. Check out an event or a game at CACTI Park of the Palm Beaches, and consider making time for Rapids Water Park, a top attraction not to be missed. Looking to get your feet wet? Water skiing, canoeing and boat tours adventures can be found near the property. Visit our West Palm Beach travel guide
Map
380 Trinity Place, West Palm Beach, FL, 33401

What's nearby

  • CityPlace
    CityPlace
    3 min walk - 0.2 miles
  • Clematis Street
    Clematis Street
    9 min walk - 0.5 miles
  • Palm Beach Atlantic University
    3 min walk - 0.2 miles
  • Palm Beach County Convention Center
    7 min walk - 0.4 miles
  • Kravis Center For The Performing Arts
    9 min walk - 0.5 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT)
    13 min walk
  • Palm Beach Intl. Airport (PBI)
    12 min drive

Restaurants

  • Eataly
    7 min walk
  • El Camino West Palm Beach
    6 min walk
  • Il Bellagio
    8 min walk
  • True Food Kitchen
    7 min walk
  • Estiatorio Milos
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Yes, this property has an outdoor pool.

Is Canopy by Hilton West Palm Beach Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 38 per day.

What time is check-in at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Canopy by Hilton West Palm Beach Downtown?

Check-out is at noon.

Where is Canopy by Hilton West Palm Beach Downtown located?

Located in Downtown West Palm Beach, this hotel is within a 5-minute walk of Palm Beach Atlantic University and CityPlace. Palm Beach County Convention Center and Clematis Street are also within 15 minutes. West Palm Beach Central Brightline Train Station (WPT) is 13 minutes by foot and Brightline West Palm Beach Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Canopy by Hilton West Palm Beach Downtown Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 704 out of 985 reviews
Rating 8 - Good. 144 out of 985 reviews
Rating 6 - Okay. 67 out of 985 reviews
Rating 4 - Poor. 30 out of 985 reviews
Rating 2 - Terrible. 40 out of 985 reviews

Reviews

Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop pool and restaurant. Clean rooms, comfortable bedding, helpful staff.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable to a few places we wanted to go. All staff from valet to front desk to restaurant service was wonderful. Property and rooms were well kept and clean. Would come back!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Irvence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 10 minutes from the Brightline station. Bright and vibrant atmosphere, friendly staff, and beautiful views.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always start at the Canopy Downtown West Palm, it feels like a Second Home to me. Staff is very welcoming and the place is neat. Will definitely come back!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
​Great hotel and very complete! I highly recommend it. The hotel is very good and has all the services you need for a comfortable stay. My favorite part was the pool, which is located on the 13th floor and offers a great view. Also, the service is bilingual; they assist you perfectly in both English and Spanish, which is deeply appreciated. I would definitely come back
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at both restaurants was excellent and staff was exceptional. They were friendly and helpful.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't beat the location! Easy to walk to City Place if you like to shop, and fabulous Etaly Restaurant. If you are not a walker, the Hotel provides a fun Golf cart shuttle to drop and pick you up from your destinations. The driver is very knowledgeable about the area and makes the ride super fun. We had him drop us at the beach, the famous Worth Ave on Palm Beach for shopping and nighttime dining. Way more fun than Uber! Our Dog-ter loved the attention from the charming, hospitable staff. The beds were above average, but the pillows were hard, (just an FYI). We loved the vibe and will be back!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Clean, professional, great staff, healthy breakfast options, love the shower, great location for restaurants and golf travel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service
The room was very clean & inviting- check in person was so nice & friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully decorated, very modern. Staff is friendly. Went out of their way to make us check in a couple of hours earlier. Rooftop pool and bar area is super nice too. Would stay there again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed lobby and rooms— great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Everyone from the entire staff at the front desk, to the bartenders, servers and Bob the shuttle driver. Always smiling and always helpful. Rooms were clean and neat and the food in the premises was very good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities
Great hotel that is convenient to everything. Would definitely stay here again when I return. Great places to eat nearby and farmers market.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Canopy by Hilton was a great choice. Easy walk to the waterfront area, shopping and Clematis St. where lots of the restaurants were located. And if you didn't feel like venturing out the hotel had two restaurants, with one being located on the rooftop. Very fun!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice, clean rooms. Awesome pool!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jinnine

Liked: Cleanliness, property conditions & facilities
The shower is amazing, clean room, cute hotel. food was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Staff was super friendly and room was great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Santos M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room and hotel everything was perfect! We will be staying again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathrine

Liked: Cleanliness, amenities
Elio and the front desk staff were all amazingly helpful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and walking distance to restaurants
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anil

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is as excellent. Very Neat. Breakfast was great .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff, room was clean and nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

YARITZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities
The hotel was convenient and quiet. I wish the beds were softer, but overall a great hotel!
Stayed 3 nights in Oct 2025