Old Hurst Vacations

The properly was in a nice location. It had air conditioning in the terrible heat wave. The staff was lovely and always helpful. The rooms were clean.

Londons best hotel - perfect

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

Lovely hotel close to the Tube and great restaurants.

I loved the Hotel Riu London Westminister. The hotel was clean, secure, and provided a nice breakfast in the morning. The hotel was situated about 10-15 minutes walking distance from the london subway station. It was within walking distance to Big Ben, Parliament, Westminster Abbey, and other tourist sites. The hotel made Uber access very easy for its guests. The staff was very helpful and responded to requests very quickly. However, I wish the hotel had a restaurant that provided dinner service. The closest restaurants were within 10 minutes walking distance. After a long day of touring, it was tiring to have to walk 10-15 minutes to locate a place to have dinner. Despite this, I would choose to stay at the Hotel Riu London Westminister when I returm to London.