Residencias en Offchurch

“Great stay, staff were very helpful. Beds very comfy. Wish there were more outside tables while the children are “learning to joust” etc And would have been handy if we could have paid cash….another cashless establishment”

“When I arrived at the hotel there was NO PARKING available. Twenty spaces but none available! Also, hotel couldnt help with suggestions where to park. When I did check in, hotel staff were not presentable, looked tired and messy. Gave room key and quick instructions. Not shown to room. Carpet in the hallway disgustingly bad, very dirty, worn down and in need of repair. Was asked what time I wanted breakfast. Breakfast severed between 7 - 9am when suggested 8am hotelier pulled face and sighed....

“na”

“El primer día de los 3 reservados, NO hicieron nuestra habitación y cuando reclamamos, no hicieron nada al respecto y pretendieron invitarnos a una tacita de té..! Sin conentarios !!”

“It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

“Wonderful stay! The hotel is absolutely beautiful. A special shout-out to the entire reception staff for being welcoming throughout our stay. A huge thank to Helena for her outstanding and professionalism. We will definitely be back.”

“Excellent room and breakfast, as always!”