The staff were great, one elevator was temporarily out while I was there. This was not an issue for me, but I feel it has to be mentioned. This is not a large corporate hotel, each room seems unique. Due to the small room size TVs are mounted high, but iit's New Orleans and you can walk to Bourbon ...
The rooftop bar and pool were a treat. The lobby bar was great as well. Staff very friendly. The place was well kept and they brought in a big screen to the lobby for football Sunday. Only down side was, due to Covid, restricted room service and we had to ask to get our trash cans emptied, towel ...
Every room is unique. Staff is always friendly. Only place I stay while in New Orleans.
Loved the property in every way! Some spooky stuff happened in our building and I later came to an understanding that this was a very haunted hotel! Love the place.
Carousel bar big disappointment Ou were doing the best you could
Friendly front desk staff, cozy room size, 24 hour access to fitness room, and walking distance to downtown New Orleans & the French Quarter.
Convenient because it is connected to Ochsners, and they make you pay for the convenience!!!! I could find hotels close to French quarters for $30-$40 Cheaper. Also for $107 a night I prefer a fitted sheet on bed instead of two flat sheets.
Location is everything, restaurant downstairs is one of the best.
Customer service was pretty ok. Besides the bad odor in the room and the tv remote not working the great customer service help make my stay great.