Customer service was pretty ok. Besides the bad odor in the room and the tv remote not working the great customer service help make my stay great.
The fixtures in the room were all very nice and new. I loved the black and white theme. On the downside the air conditioning didn't seem to work too well at keeping the room cool or circulating the air. No iron in the closet but I assume you could ask for one from the front desk. I would definitely ...
The property was conveniently located to where my work was being done. Unfortunately, the hotel was still trying to recover from Hurricane Zeta and was not in the best condition. The desk clerk went out of his way to find me a room that was clean and ready. I'm sure that when they are fully recovered, ...
Very welcoming service is outstanding!! I loved everything about this hotel. For sure safety... VERY VERY VERY SATISFIED!!
It’s clean and comfy! Only 15 minutes away from French Quarter. Good trip!
It was reasonably priced and located in a very desirable area of downtown New Orleans.
I didn’t like parking off site. Staff at hotel were friendly & helpful.
Our experience was good. The customer service was excellent, and the hotel arranged for several tours for us. The room was nice and came with a kitchenette. Location on Charles st is good, and the trolley is directly out front. Location isn’t great if you’re just looking to stay in the French quarter. ...
Clean property and staff that was always actively maintaining a clean, covid-free environment. Breakfast area was closed, of course, but the box breakfast could have been better.
Besides the bed bugs found in my room, my stay was good.
We arrived late at night....keys were waiting for us and the room was spacious and clean. A perfect arrangement for family. Son slept downstairs in the living room sofa bed, and I had my own private room and bath upstairs. Both had big-screen tv's and linens. Great little pool in the courtyard. A ...
The room was clean also the attendant was generous
Love it there. But the General manager had a attitude at the end of our stay.
Bathroom floor not so clean.Everything else was just fine
I highly recommend this hotel. The staff is friendly. The place is new, clean, and safe. The housekeeping cleans on a daily basis. Breakfast is included and comes with a variety of choices . It is near many locations for dining and shopping.
It was nicextgey offered coffee & flavored creamers everything day, and popcorn in tge afternoons.
Staff friendly and welcoming and the room was good...lobby very clean and spacious....it seems a short walk to anywhere in the French Quarter or CBD!...the right price too...
very nice and very clean. great location. comphy beds
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