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The Mercantile Hotel New Orleans

3.0 star property
Hotel with free breakfast, 4-minute walk to Ernest N. Morial Convention Center

Choose dates to view prices

The Mercantile Hotel New Orleans blends history with modern comfort near Caesars Casino. Enjoy continental breakfast, an art gallery, arcade, free WiFi, and evening cocktails at the bar. Attentive staff ensures a memorable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • 24/7 front desk
  • Laundry
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(98 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(21 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.4 out of 10
Exceptional
(72 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
727 South Peters Street, New Orleans, LA, 70130

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Julia Street Cruise Terminal - 6 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • National World War II Museum - 8 min walk - 0.5 miles
  • Canal Street - 8 min walk - 0.5 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Briquette - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

Hotel near Ernest N. Morial Convention Center
Located close to Caesars New Orleans Casino and Port of New Orleans, The Mercantile Hotel New Orleans provides free continental breakfast, an art gallery on site, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), a 24-hour front desk, and 1 meeting room
  • An elevator, luggage storage, and concierge services
  • A vending machine, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 90 individually decorated rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean, spacious rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchenettes, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is The Mercantile Hotel New Orleans pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 45 per day.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Mercantile Hotel New Orleans?

Check-out is at 11 AM.

Where is The Mercantile Hotel New Orleans located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Ernest N. Morial Convention Center, Canal Street, and Caesars New Orleans Casino. Port of New Orleans and Bourbon Street are also within 1 mi (2 km). St Charles at Girod Stop is 7 minutes by foot and St. Charles at Julia Stop is 7 minutes.

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Reviews

The Mercantile Hotel New Orleans Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 823 out of 1326 reviews
Rating 8 - Good. 273 out of 1326 reviews
Rating 6 - Okay. 131 out of 1326 reviews
Rating 4 - Poor. 48 out of 1326 reviews
Rating 2 - Terrible. 51 out of 1326 reviews

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Makea

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful lobby the staff was friendly & always a win with complementary breakfast!
Stayed 1 night in Nov 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint older hotel that is well maintained. Friendly and helpful front desk staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, comfortable and clean room, great atmosphere and location
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great area
Stayed 2 nights in Oct 2025

10/10 Excellent

Te'Nairia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Friendly and nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome. Close walking distance to the Riverwalk and French Quarter.
Stayed 1 night in Nov 2025

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Early check-in. Basic but solid breakfast, great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & clean very nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Marvin

Great location and breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful Stay
Stayed 1 night in Sep 2025

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Very clean. Excellent Breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Liked: Amenities
Great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and close to all attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Gawain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely from check in to ease of departing…
Stayed 1 night in Sep 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be improved with more variety
Stayed 3 nights in Nov 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was perfect for what we needed. There was an issue with the a/c but maintenance immediately responded and fixed the problem.
Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from the staff to the room. We didn't have any problems
Stayed 2 nights in Nov 2025

10/10 Excellent

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and this sweet hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, safe, yummy free breakfast, water gets really hot
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall positive experience and good value.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No complaints. The guy at the front desk, Marlon, was an absolute pleasure. My son and I stayed for a birthday weekend and Marlon made sure it was a great experience.
Stayed 1 night in Nov 2025
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Policies

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