Nametsu Vacation Packages for 2026

We stayed one night here as a pit stop driving from Yamagata to Tokyo. We were traveling as a family of four with two young children so it was helpful that meals (dinner and breakfast) were included. We also stayed in one of the larger rooms (Room with Open Air Bath Type C) which was spacious. We liked that Maxvalu supermarket was nearby just in case we needed something last minute. I also liked the fact that they have a brewery and offer yoga class. However, the wifi was not the best and the room doors were not auto-locked. Guests were expected to lock the doors with the keys provided. English level of the staff was limited which was expected but, one thing they can improve was having an established wait list for the private onsen. They have two private onsen and each guest is allowed to use for 30 mins with a key that you have to ask from the front desk. I approached the front desk for a key and they said there was a 15 mins wait and I can wait "nearby". After 15 mins, I approached the front desk again, and they said I had to wait for another 20 mins because another guest already went in, so in the end I stood literally at the front desk to wait for the key afraid that I might lose my spot. Originally I thought it was because I don't speak Japanese and it caused the miscommunication but later on I found out there was another local guest who was as frustrating as I was about the wait, so I believe the confusion was due to no established wait list which can be avoidable.

これまでいろいろな旅館やホテルに行きましたが、全国でここが一番良い宿でした。 記念日として宿泊をさせていただいたのですが、スタッフのおもてなしから、料理、設備、全てが200点でした。 遠方からの宿泊だったため 仙台松島周辺の知識が無く、若い女性のスタッフに質問をしたところ、自分のおすすめを教えていただいた上に、松島に長く住む上司を連れてきていただくなど、一つ一つの対応が本当に素敵なスタッフがいました。 その若い女性のスタッフは、記念日で宿泊していることも ホテルスタッフに共有していたためか、翌日 ホテルを去る時に素敵なおもてなしをいただきました。 遠方に住んでいながら、毎年この旅館に泊まろうと思える最高の宿でした。 次は 家族を連れて この旅館に宿泊させていただきたいです。是非とその時はよろしくお願いします。

Good to stay at will do it again