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Zao International Hotel

Property class: 3.5

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Photo gallery for Zao International Hotel

A spacious interior with a wooden floor, large windows, and a view of a rocky garden. - Zao International Hotel (Yamagata)
A room with two chairs and a table, large windows with a view of a snowy landscape. - Zao International Hotel (Yamagata)
A hotel room with two beds, a desk, a chair, and a large window offering a view of the outdoors. - Zao International Hotel (Yamagata)
A spacious hotel lobby with a central buffet area, large windows offering a view of the forest, and a modern chandelier. - Zao International Hotel (Yamagata)
A hot spring area with wooden flooring, a wooden deck, and a view of a lush forest. - Zao International Hotel (Yamagata)
Close to Zao Hot Springs Ski Resort, Zao International Hotel provides amenities like an indoor mineral hot spring (onsen) and a restaurant. For some rest and relaxation, visit the 24-hour public bath. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, Non Smoking

A hotel room with a massage chair, a desk, a sofa, and a small table with cups.

Junior Suite, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Style Room, South Wing, Non Smoking

Japanese Style Room, South Wing, Non Smoking | WiFi (free)

Japanese Style Room, South Wing, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Luxury Suite

A modern hotel room with a sofa, a dining table with two cups of coffee, a TV, and a view of greenery outside.

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite

A modern living room with a sofa, coffee table, and TV.

Deluxe Suite

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large window, a sofa, a chair, a TV, and a bed.

Deluxe Room

  • Mountain view
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds and 5 Twin Futons
  • Free WiFi

View all photos for Premium Twin Room

A modern hotel room with two beds, a sofa, a desk, and a TV.

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Deluxe Twin Room

A modern hotel room with two beds, a desk, a chair, and a large window offering a view of trees.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Basic Twin Room

A hotel room with two beds, a desk, a chair, and a large window offering a view of the outdoors.

Basic Twin Room

  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

About the neighborhood

Zaoonsen, a neighborhood in Yamagata, is home to Zao International Hotel. Sato Museum of History and Culture and Yamagin Kenmin Hall are cultural highlights, and some of the area's landmarks include Kaminoyama Castle and Utakake Inari Shrine. Lina World and Beni no Kura are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Yamagata travel guide
Map
933 Zao Onsen, Yamagata, Yamagata, 990-2301

What's nearby

  • A snow-covered mountain with a ski lift and a clear blue sky.
    Zao Hot Springs Ski Resort
    3 min walk - 0.2 miles
  • Zao Sanroku Ropeway
    3 min walk - 0.2 miles
  • Zao Chuo Ropeway
    8 min walk - 0.5 miles
  • Zao Sky Cable
    19 min walk - 1.0 mile
  • Zao Super Slider
    5 min drive - 0.9 miles

Getting around

  • Akayu Station
    29 min drive
  • Yamagata Airport (GAJ)
    48 min drive

Restaurants

  • トマトの森
    11 min drive
  • 音茶屋
    4 min walk
  • レストラン横倉
    4 min walk
  • ベルベル中央
    7 min drive
  • 奥村そばや
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee
  • A restaurant

Things to do

  • Hot springs

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property 5 days in advance of arrival; special requests are not guaranteed to be accommodated. Requests are not accepted on site.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 6 and younger are not allowed at this property; All guests older than 6 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 6 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Zao International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zao International Hotel?

Check-in begins at 2 PM.

What time is check-out at Zao International Hotel?

Check-out is at 10 AM.

Where is Zao International Hotel located?

Located in Zaoonsen, this ryokan is within a 10-minute walk of Zao Quasi-National Park and Zao Hot Springs Ski Resort. Zao Sanroku Ropeway and Zao Chuo Ropeway are also within 10 minutes.

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Reviews

Zao International Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 53 out of 74 reviews
Rating 8 - Good. 14 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

Reviews

Verified review

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent rolm, very relaxing and quiet. Wonderful onsen and delicious dinner.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, massage chair, suite-like room, futuristic Toyo toilet, TV in each room, two beds, spacious bathroom, the whole package. I stayed for three nights in the Luxury suite. It was worth it. They have three restaurants in the hotel. The Zao Ropeway is 5 to 10 minutes away. You can by your gondola tickets at the front desk at a discounted price. Location wise, you are literally near the slopes. The bus terminal is a 7 to 10 minute walk.
Breakfast room, Yamabiku Restaurant.
Path to the slopes on the side of the second building. There is a bridge. Hotel is called Tokyo Kokusai.
Parking area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Zao Onsen is a spectacular location for skiing & this hotel has it all… you can literally ski in & out of the hotel & see the ropeway, cable car station & slopes from your window. The buffet breakfast has everything you could want (both authentic Japanese & western options for those who want such). You can walk everywhere, slopes, cable car, ropeway, restaurants, cafes, skihire from the hotel. And at the end of the day.. you have access to an indoor & incredible outdoor natural onsen… where you can soak your tired muscles as snow falls lightly around you. It’s magical. Couldn’t recommend highly enough.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

HO WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an extremely convenient location, and it only takes about 5–10 minutes on foot to reach the ski slope, making it ideal for skiers who do not need to carry their equipment onto a bus, but can go directly from the hotel to the ski run. The hotel also provides plenty of parking spaces, so self‑driving guests can park without any stress, which is very convenient for driving up the mountain during the ski season. The hotel facilities are well equipped, including indoor and outdoor hot spring baths, restaurants and lounges, allowing guests to relax comfortably on the premises all day. The hot spring area is very spacious, with clear water and a clean, tidy environment, and leaves you feeling completely relaxed and comfortable after a soak. The rooms are spacious and well arranged, with comfortable beds and an overall clean, elegant feel that makes for a very peaceful stay. The housekeeping staff cleans thoroughly, and the public areas are also kept neat and orderly, giving the entire hotel a well‑organized and professional impression. Overall, this hotel performs outstandingly in terms of location, parking, facilities, hot spring quality, and room standard, and is especially suitable for ski trips.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fung ping

Nice hotel
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near by Zao cable car station, good at braakfast,hot spring good
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Chunchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to ski in and out. Awesome onsen!
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Leung

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ka Yee Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor onsen was beautiful and spacious. The ski route going back to hotel was very icy therefore it needs to ski down the hill then walking up to hotel. That was a bit of a hassle and painful to walk up the hill with ski equipment.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Ho Chung

Liked: Cleanliness, amenities, property conditions & facilities
1. Only 2 coins laundering machines is not enough. 2. The ski gear and the rental process have to be enhanced. The gear is too old and there is no professional staff to help adjusting the gear. My boots have no suitable size provided to me even though I have booked 2 weeks in advanced at least. Also, the boots is broken during my stay, thats why I have to changed another one. 3. I changed my dinner order twice during my 5 days stay and everything my order was not taken correctly which they always provide another type of course to my wife and me. Unfortunately, they also made a incorrect drink bill to me and my friend which is repeated costing both me and my friend.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全ての点で細かい配慮がありとても満足しました。ただ、かなりの温泉通にとっては油温が一般的で少々不満かも。それもしょうがないと感じます。温泉にこだわらず高級志向の顧客に対応したホテルと感じました。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

SHIORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客が素晴らしいです朝ごはんも美味しかったです
Stayed 1 night in Jun 2026
Verified review

8/10 Good

ユキヒロ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は清潔でトイレなど凄く良かった。夕食時の若い女子の笑顔の接待に癒されました。部屋の景色はいまいちでした。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Christian Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage zu den Seilbahnen. Angenehmer Schwefelonsen. Halbpension war hervorragend. Classic Zimmer im japanischen Stil mit zwei Einzelbetten war für Japan riesig. Englischkenntnisse waren teilweise eingeschränkt. Personal war aber sehr bemüht. Kostenlos Kaffee/Getränke in der Lobby. Nähe zur Seilbahn ist super.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

YI CHIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很優質的飯店
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

CHIN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉餐飲絕佳
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yuno

Liked: Cleanliness, amenities, property conditions & facilities
飯店人員都很親切。溫泉的溫度適中，不會太燙，非常舒服。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

TAMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
山形駅からレンタカーを借りて来ました。到着時の出迎えから気持ちの良い接客で最後の見送りまで気持ちよく送ってくださり本当に心地良く過ごせました。硫黄の匂いのする温泉は熱めですが本当に体に沁み渡り最高に心身解れました。ウェルカムスイーツやドリンクも充実しているのは楽しみのひとつで滞在中何回も利用させていただきました。早朝の大浴場からは見事な雲海が望め感動的です。標高の高い場所なので涼しくてそれだけで肩の力が抜け夏の疲れが癒やされました。冬の樹氷を見に是非また訪れたいホテルです。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

トモキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質は最高です。個性豊かで魅力たっぷり。源泉かけ流し、硫黄分、高温度、phは、もはや最高レベル。特にph1.6は、他で味わうことはできない領域。施設の綺麗さ、食事のおいしさ、スタッフの丁寧さ、どれも素晴らしいものでした。お見事のひと言につきます。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Yuki

新しく、清潔で、設備も不足なく、コスパが最高なホテルでした。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kin I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工親切，溫泉設備非常好。鄰近纜車站，方便行山。
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Suk Yi

Liked: Cleanliness, amenities, property conditions & facilities
房間寛敞舒舒，晚餐陶板牛超美味，溫泉正，下次會再來！
Stayed 1 night in Jun 2025
Verified review

8/10 Good

ゆたか

Liked: Cleanliness, amenities, property conditions & facilities
泉質、スタッフの対応、部屋の掃除など行き届いていました。 強いて言えば、湯上りサービスの提供時間が短かった事が残念でした。
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

YUKIYO

Liked: Cleanliness, amenities, property conditions & facilities
昨年も泊まった時、感じたがスタッフさんが良かった。
口取りというのか、前菜みたいなものですが、美味しくてその後のメインも美味しかった。
レストランの窓から見える所に桜でしょうか？綺麗でした。
写メを撮ってくださいました。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Wincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常推薦酒店

房間很寬敞，有按摩椅，有客廳，餐廳員工很細心，食物有質素，服務非常好，不是旺季溫泉是夠用的，非常推薦
Stayed 1 night in May 2025