Vacations Close To Nopalitos Lagoon

This resort is amazing. The service is excellent the food is excellent. The rooms are very well maintained. I have stayed here before and we will return

Hands down the best place to stay while in Cancun, beautiful resort, friendly staff, good food and a great time !!

We booked a two bedroom suite for my famile at Hotel Riu Palace Peninsula - All Inclusive from Jul 25 to Jul 29 after reading a lot of review about this resort. According to the review, this reosrt provide upscale food and good for family. Our family have 80 and 75 years old seniors, 3 adults around 50 years old, and one 14 teenage. we're going to relax at this resort with good food. On Jul 25 of 2026, when we were waiting for flying to Cancun at ORF airport, I received a call and a message from a stranger, asking me not to got to Hotel Riu Palace Peninsula but call a provied number to rebook. The message mentioned a wrong date Jul20 as my stay date. To me at that time, it was suspicious and I have no time to decide. After we arrived Cancun airport, we called Hotel Riu Palace Peninsula. But it only provide Spanish communication. Then we just took a taxi to arrive Hotel Riu Palace Peninsula. The front desk told us they don't have room to accomdate our 6 people and they assigned us to hotel Riu Latino. Since hotel Riu Latino is "Adult Only" and my son is 14 years old, we rejected it. Finally, they sent us to Hotel Riu Caribe with 2 rooms. Hotel Riu Caribe provide some sports activity and is good for young people. It provides buffet (Albatros) with same menu everyday. It has 4 restaurants but with very small varieties. So we just ate same buffet every day. My reservation is not my prefered choise.

Very nice property, not the best by any means. But nice nonetheless. Please bring back the AC for the theater.

Usually I stay at a different resort brand, but I decided to give the Majestic Mirage a try since it was a 5-star resort. This has been a very poor experience -- def subpar compared to every other 5-star resort I have ever stayed at. (1) They are short staffed, so wildly unresponsive. (2) They did not have their check-in system in place, so when I got to the hotel, it took them 3 hours for my bag to make it to my room. Since my swimsuit was in my bag, I basically lost a day by the pool. (3) The mini-fridge in the room was broken when i got here, (4) Several other less than ideal service problems, including asking for my room to be cleaned while away (they say that is a service on demand) -- I requested it when I left my room at 8:45 AM, when I came back at 3 PM, no service. Is it better than a 2 or 3 star resort, im sure it is. Is it close to any other 5 star resort that I've stayed at in the past 5 years, no. It does not live up to the advertising.