La Grange Vacations

The hotel staff was exceptionally accommodating to my needs. I was traveling with bicycles, which the hotel staff stored securely, and for no additional fee. The breakfast buffet included a waffle station, which was a big hit with the kiddos; although the precooked omlettes and chicken sausage patties were not good. The hotel needed maintenance, as the halls were sweltering hot and smelled slightly musty. The location is odd, as it is surrounded by a low income neighborhood. Upon arrival, I was approached at my car by someone asking for money, and I had children in the car. Furthermore, the patio in the evening had many guests who were drinking, intoxicated, and/or smoking marijuana openly. There did not appear to be any hotel security on site. Nice, clean rooms. Nice staff. Bad neighborhood, bad hotel guests, above average buffet.

We got a suite but the AC was in the room with the tv and pull out bed. Absolutely no air was in the bedroom area. It was hot so we had to switch to just one room, same rate and still had to go buy a fan. It’s summertime so we were expecting it too be cool when we got there.

I love this hotel. It's my preferred stay when in Louisville. The staff, the rooms the lobby bar. The place is great

Beautiful hotel. If you park in the parking garage it is quite a walk from there to the check-in carrying your luggage. It would be great to have staff nearby ready to assist.