Keyston Vacations

Victory House is very well located, right in Leicester Square. The room was spacious and very comfortable, with a lovely view of the square. The area is always lively, with plenty of restaurants, shops, and attractions nearby, and the Tube station is just a few steps away, which is very convenient. We arrived early, and the staff kindly stored our luggage for us. Everyone was very friendly and welcoming. Room was clean and bed comfortable with good AC for summer time :) Overall, we had a very pleasant stay and would definitely recommend Victory House for its excellent location and friendly service.

The people at the check-in are professional but quite cold whereas the men waiting in the lobby are very nice. Breakfast was excellent. Our room, number 19 in the basement was freezing cold, we just shut it off. Why is the A/C so cold ? It costs money, it is bad for the planet and I had a headache ?

The room was comfortable enough but the hotel staff were not very friendly or helpful. There was a power outage for several hours during the night which seemed strange that a large hotel wouldn’t have some kind of generator. No power in the room meant no lights included the bathroom, no way to charge our phones, no air conditioning and the fridge not working so meditation was spoiled

Excelente hotel, atención esmerada, cuidada, educada, con elegancia y educación

Great service, amazing doormen, and fabulous restaurants. The building is rich in architectural beauty. Loved the heated floors and towel warmers. Loved the little sweet treats in the room during the days. Great overall, definitely a my stip for all future trips to London.