Moteles en Karuizawa

“食事はどれも美味しく大変満足出来ました。 レストランの方の対応は更に良くなる余地があるように感じました。”

“木々の中にコテージがあり、リラックスできました。”

“Since the moment I arrived at the hotel, the service was disorganized and discourteous. I arrived with a private driver and was instructed to remain in the car because there were too many guests checking in. Staff wanted us to wait in the parking area, and I had to request to speak with a manager because my driver needed to leave and I could not simply remain outside waiting. After reaching reception, I asked about the hotel services and was informed that dinner reservations were required....

“全てのスタッフさんの対応も良く、部屋も広く清潔感があり、とても心地良く宿泊できました。”

“受付対応も良いです”