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Karuizawa Prince Hotel West

4.0 star property
Hot springs hotel with 3 restaurants connected to a shopping center in Karuizawa

Choose dates to view prices

Photo gallery for Karuizawa Prince Hotel West

Hot springs
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Hot springs
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Karuizawa Prince Hotel West, set in natural mountain beauty, offers an indoor mineral hot spring and ski-in/ski-out access. Guests can dine at three restaurants, work out in the gym, or enjoy outdoor activities like ziplining and mountain biking in the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for West Cottage TypeA(Non-Smoking)

2 bedrooms, down comforters, in-room safe, desk

West Cottage TypeA(Non-Smoking)

Highlights

Heating
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
Down duvet
Blackout drapes/curtains
Free extra futon mattress
  • 47 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeE(Non-Smoking)

LCD TV

West Cottage TypeE(Non-Smoking)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 75 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Cottage TypeE(Smoking)

LCD TV

West Cottage TypeE(Smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 75 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Cottage TypeF(Non-Smoking)

Property amenity

West Cottage TypeF(Non-Smoking)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
4 bedrooms
Down duvet
Blackout drapes/curtains
  • 95 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

View all photos for West Cottage TypeF(Smoking)

Property amenity

West Cottage TypeF(Smoking)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
4 bedrooms
Down duvet
Blackout drapes/curtains
  • 95 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

View all photos for West Wing Twin Room(Non-Smoking)

View from room

West Wing Twin Room(Non-Smoking)

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

2 bedrooms, down comforters, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Prince Cottage Type A Non Smoking

2 bedrooms, down comforters, in-room safe, desk

Prince Cottage Type A Non Smoking

  • Sleeps 4

View all photos for Prince Cottage Type D Non Smoking

2 bedrooms, down comforters, in-room safe, desk

Prince Cottage Type D Non Smoking

  • Sleeps 4

View all photos for Prince Cottage Type E Non Smoking

2 bedrooms, down comforters, in-room safe, desk

Prince Cottage Type E Non Smoking

  • Sleeps 6

View all photos for Prince Cottage Type F Non Smoking

2 bedrooms, down comforters, in-room safe, desk

Prince Cottage Type F Non Smoking

  • Sleeps 8

View all photos for West Wing Twin Room Non Smoking

2 bedrooms, down comforters, in-room safe, desk

West Wing Twin Room Non Smoking

  • Sleeps 3

View all photos for Deluxe Terrace Twin Room(Non-Smoking)

Deluxe Terrace Twin Room(Non-Smoking) | Property amenity

Deluxe Terrace Twin Room(Non-Smoking)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Terrace
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
Down duvet
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Terrace Twin Room

2 bedrooms, down comforters, in-room safe, desk

Deluxe Terrace Twin Room

  • Sleeps 4

View all photos for West Cottage Type D(Smoking)

LCD TV

West Cottage Type D(Smoking)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage Type D(Non-Smoking)

LCD TV

West Cottage Type D(Non-Smoking)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
Down duvet
Blackout drapes/curtains
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Prince Cottage Type A Smoking

2 bedrooms, down comforters, in-room safe, desk

Prince Cottage Type A Smoking

  • Sleeps 4

View all photos for Prince Cottage Type D Smoking

2 bedrooms, down comforters, in-room safe, desk

Prince Cottage Type D Smoking

  • Sleeps 4

View all photos for Prince Cottage Type E Smoking

2 bedrooms, down comforters, in-room safe, desk

Prince Cottage Type E Smoking

  • Sleeps 6

View all photos for Prince Cottage Type F Smoking

2 bedrooms, down comforters, in-room safe, desk

Prince Cottage Type F Smoking

  • Sleeps 8

View all photos for West Cottage TypeA(Smoking)

2 bedrooms, down comforters, in-room safe, desk

West Cottage TypeA(Smoking)

Highlights

Heating
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
Down duvet
Blackout drapes/curtains
Free extra futon mattress
  • 47 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Run Of House

2 bedrooms, down comforters, in-room safe, desk

Run Of House

  • Sleeps 2

About the neighborhood

Map
1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193

What's nearby

  • Karuizawa Prince Shopping Plaza - 5 min walk - 0.3 miles
  • Karuizawa Prince Hotel Ski Resort - 9 min walk - 0.5 miles
  • Old Karuizawa Ginza Street - 3 min drive - 1.7 miles
  • Karuizawa Kogen Church - 8 min drive - 3.9 miles
  • Hoshino Onsen Hot Spring - 8 min drive - 4.1 miles

Getting around

  • Karuizawa Station - 13 min walk
  • Haneda Airport (HND) - 165 min drive

Restaurants

  • ‪軽井沢 味の街 - ‬13 min walk
  • ‪Tully's Coffee - ‬9 min walk
  • ‪軽井沢フラットブレッズ - ‬12 min walk
  • ‪All Day Dining Primrose - ‬16 min walk
  • ‪L'ATELIER de Cafe & Deli - ‬12 min walk

About this property

Karuizawa Prince Hotel West

Upscale hotel near Karuizawa Prince Shopping Plaza
Located close to Karuizawa Prince Hotel Ski Resort and Old Karuizawa Ginza Street, Karuizawa Prince Hotel West provides a golf course, a bowling alley, and an indoor mineral hot spring (onsen). Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Enjoy the gym, as well as activities like mountain biking, snowboarding, and ziplining. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a grocery/convenience store and shopping on site.
You'll also enjoy perks such as:
  • A free area shuttle, bike rentals, and hot springs on site
  • 10 outdoor tennis courts, self parking (surcharge), and wedding services
  • Luggage storage, meeting rooms, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 430 rooms have comforts such as free WiFi and safes.
Extra amenities include:
  • Down comforters, free extra futons, and free cribs/infant beds
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • Refrigerators, electric kettles, and heating

Similar properties

Exterior

Hotel Rosso Karuizawa

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  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 725 reviews
Hotel Rosso Karuizawa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • 3 restaurants

Restaurants on site

  • ALL DAY DINING LOUNGE/BAR
  • 中国料理 桃李
  • 日本料理 からまつ

Things to do

  • 10 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Gym
  • Hot spring
  • Mountain biking
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 41,667 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - 10:30 PM
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free extra futon

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.
This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.

We should mention

Hot springs access available from 6:00 AM to 10:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Karuizawa
Karuizawa Hotel
Karuizawa Prince
Karuizawa Prince Hotel
Prince Hotel Karuizawa
Prince Karuizawa
Prince Karuizawa Hotel
Karuizawa-Machi Prince Hotel
Prince Hotel Karuizawa Machi
Prince Hotel West
Karuizawa Prince West
Prince West
Karuizawa Prince West
Karuizawa Prince Hotel West Hotel
Karuizawa Prince Hotel West Karuizawa
Karuizawa Prince Hotel West Hotel Karuizawa

Frequently asked questions

Is Karuizawa Prince Hotel West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Karuizawa Prince Hotel West?

Self parking is available for JPY 1000 per night.

What time is check-in at Karuizawa Prince Hotel West?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Karuizawa Prince Hotel West?

Check-out is at 11 AM.

Where is Karuizawa Prince Hotel West located?

Located in the city center, this slopeside Karuizawa hotel offers ski-in/ski-out access within 2 mi (3 km) of Karuizawa Prince Shopping Plaza, Karuizawa Prince Hotel Ski Resort, and Old Karuizawa Ginza Street. Karuizawa Lake Garden and Harnile Terrace are also within 6 mi (10 km). Karuizawa Station is 13 minutes by foot.

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Reviews

Karuizawa Prince Hotel West Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 352 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

Reviews

10/10 Excellent

Tsui Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and staffs are very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Haseru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay here.
Stayed 2 nights in Mar 2025

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was not what we expected. The cabins are very far from the main town and front desk so we wasted alot of time waiting for buses in the rain. The pictures are a bit misleading as is the reception as the cabins are old and had no air-conditioning. I wouldn't recommend if you are expecting it to reflect the photos.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sai yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to ski and shopping outlet. Shuttle bus are go to station and outlet. Very enjoyable and front desk staffs are helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
KPH Guest Service Center Smile Concierge was a welcome surprise after exiting the Karuizawa Station exit. The persons at the GSCSC were extremely helpful and gave me all sorts of guidance for my stay which proved to be very useful Appreciated the shuttle which runs from KPH GSCSC Karuizawas Station to the Karuizawa Prince Hotel. The hotel was quiet, clean and has a coin laundry which was very convienient.
Stayed 2 nights in May 2025

10/10 Excellent

harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2023

10/10 Excellent

CHI WING PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is clean and good wifi quality.

They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Staff is nice and friendly. The infrastructure for Hot spring is wonderful and clean. The location of the hotel is perfect for shopping at the outlet. It would be better if the staff of the hotel can speak fluent English.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chung Yan

Liked: Staff & service, amenities, property conditions & facilities
Love our stay at the Karuizawa Prince Hotel West!
Stayed 2 nights in Nov 2023

10/10 Excellent

Wing Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and the room is very nicely renovated. We particularly enjoyed the hot spring and the balcony in the room.
Stayed 2 nights in Jun 2023

10/10 Excellent

MING TIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the staff is helpful and friendly. The outdoor hot spring is incredible when it is snowing.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cabin is clean and in a very nice environment.
Stayed 3 nights in Dec 2022

10/10 Excellent

Munitta

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous one of the loveliest cabins I’ve ever stayed in. Spacious, homely, and spotless.
Stayed 3 nights in Oct 2022

6/10 Okay

Vicki

Good location for outlet shopping

Convenience for outlet shopping
Stayed 1 night in Dec 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love our cabin, it's really clean and quiet, with four rooms and two washrooms. It's a wonderful combination of a taste of nature and enjoying the convenience of transportation and shopping. We really look forward to our stay again.
Stayed 2 nights in Jul 2023

6/10 Okay

Connie

Disliked: Property conditions & facilities
Too far away
Stayed 2 nights in Jan 2025

10/10 Excellent

Chi Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The living environment is comfortable. The Hot Spring is good. There is Family Mart near the lobby which we can buy some snacks and fruits to eat in the room.
Stayed 1 night in Mar 2023

10/10 Excellent

Wing Kam Queen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

CHUNPUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Always fresh air. Nice vacation place to stay. Surrounded by woods. Good buffet breakfast. 6 minutes walk to a very nice outlet mall for whole day around. 8 ~10 minutes walk to Shinkansen station.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tsutomu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the nice hotel near the JR station. The Chinese restaurant we went served excellent dishes. You can enjoy the hot spring many times a day. We could see the Mt. Asama from the balcony. We also enjoyed the beautiful song of birds. Two common kingfishers flew over the garden in front of us.
Stayed 1 night in Apr 2024

10/10 Excellent

Itaru

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2024

4/10 Poor

Takuya

Disliked: Property conditions & facilities, room comfort
We rented a cottage, but the room looked like it hadn’t been updated since the 1970s. There were also a lot of ants on our bed, along with some spiders. The A/C didn’t work in the morning, and it was quite cold. They offered to change our room, but it was too inconvenient to move at night, so we just put up with it. Additionally, they charge cottage guests for using the hot spring, which was disappointing. Overall, we were very disappointed with the experience.
Stayed 2 nights in Mar 2025

2/10 Terrible

Kai Kwong

Liked: Cleanliness, room comfort
Disliked: Staff & service

Service Quality Needs Improvement

1. I experienced unhelpful behavior from bus drivers on two circular routes and felt discriminated against as a Chinese tourist. On several occasions, they required us to exit the bus and take the one in the opposite direction, even though both routes are circular and follow the same path. 2. The bus schedule is insufficient to meet the demand, resulting in buses that are always packed with people 3. The hot spring services close at 7pm. This early closure is quite unexpected and inconvenient, as it is common for guests to enjoy the hot springs after dinner, well beyond 7pm.
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Disliked: Amenities
What i didn’t like is the their transportation staff,VERY RUDE and UNACCOMMODATING. The Country club is very nice, but our log cabin is not worth it. The toilent STINKS! and also the HOUSEKEEPING STAFF DIDNT TAKE OUT ALL THE TRASH. Your reputation is wasted. Your performance fell far below expectations.
Stayed 2 nights in Jun 2024

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