Jimenez Vacations

This is a fantastic hotel with very friendly, English-speaking staff. The breakfast is excellent, as is the heated outdoor pool & hot tub.

Fantastic

Helpful friendly staff, good food, clean and well equipped rooms and superb gardens with a host of birds. Can't fault it.

This place was so good. Our flight got in after hours and so they made sandwiches for us to have upon arrival. A security guard checked us in after hours and gave us our meal and served us at the dining patio. He was very friendly and helpful. The gardens are beautiful. It feels like an oasis in the middle of the city. Sometimes you could hear the airplanes but nothing too distracting. In the morning we had an amazing Costa Rican breakfast. They anticipated everything and the communication was awesome. They reached out to me in advance and took care of the meals, arranged for a driver to get us from the airport and made sure it all went easy and effortless. We stayed here for the night before departing to La Fortuna. The next day. We had a few hours to kill in the morning and Karin at the front desk recommended an animal sanctuary that we went to. We saw tons of animals and ended up having an amazing experience because of her. This day was great. I felt like I was in a movie scene from Encanto. I would definitely stay here again. Hands down better than any hotel chain.