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Hyatt Place San José/Pinares

Property class: 3.5

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Photo gallery for Hyatt Place San José/Pinares

A bar area with multiple stools, shelves with glassware, and hanging plants. - Hyatt Place San José/Pinares (Sánchez)
A long dining table set with glassware, plates, and cutlery, surrounded by wicker chairs. - Hyatt Place San José/Pinares (Sánchez)
A hotel room with a large bed, a desk, a sofa, and a small ottoman. - Hyatt Place San José/Pinares (Sánchez)
A modern bar area with a curved ceiling, bar stools, and a variety of plants. - Hyatt Place San José/Pinares (Sánchez)
A reception area with wooden block wall art, two pendant lights, and a display of plush toys. - Hyatt Place San José/Pinares (Sánchez)
A free breakfast buffet, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hyatt Place San José/Pinares. The on-site restaurant offers breakfast, lunch, dinner, and light fare. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Hyatt Place King

A reception desk with a wooden finish, a television screen, and a seating area with chairs.

Hyatt Place King

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room 2 Queen Beds

A hotel room with two beds, a sofa, a chair, a small table, and a window with a view of trees.

Standard Room 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, and a bathroom visible through an open door.

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a sofa, a window with a view, and a lamp.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, and a window.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a sofa, a red stool, a lamp, a framed picture, and a window with a view.

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and a window with a view of greenery.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room (2 Queen Beds and 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Sánchez, Hyatt Place San José/Pinares is connected to a shopping center. Museo de Insectos and Jade Museum are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Terramall. Centro Cultural de España and Simon Bolivar Zoo are also worth visiting. Visit our Sánchez travel guide
Map
Plaza Momentum Pinares, Sánchez, San Jose, 11803

What's nearby

  • A panoramic view of a city with a prominent stadium, dense residential areas, and distant mountains under a partly cloudy sky.
    University of Costa Rica
    9 min drive - 4.4 miles
  • A yellow building with a flag, steps, and a fence.
    National Museum of Costa Rica
    11 min drive - 5.1 miles
  • Terramall
    5 min drive - 1.8 miles
  • Multiplaza del Este Mall
    5 min drive - 2.9 miles
  • San Pedro Mall
    9 min drive - 4.4 miles

Getting around

  • San Jose American University Station
    6 min drive
  • Juan Santamaria Intl. Airport (SJO)
    42 min drive

Restaurants

  • Nacionsushi
    2 min walk
  • Hooters
    3 min walk
  • Ramen Saki
    5 min walk
  • Hooligan's
    6 min walk
  • Denny's
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,894 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Locally sourced food prioritized
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CRC 13250 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 49 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: CRC 31640 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: CRC 13250 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hyatt Place San José/Pinares have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Hyatt Place San José/Pinares pet-friendly?

Yes, Hyatt Place San José/Pinares allows dogs (limit 2 total) with a maximum weight of up to 49 lbs per pet. There's a fee of CRC 13250 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place San José/Pinares?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place San José/Pinares?

Check-out is at noon.

Does Hyatt Place San José/Pinares provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CRC 31640 per vehicle applies.

Where is Hyatt Place San José/Pinares located?

Situated in Sánchez, this hotel is 2 mi (3.2 km) from Terramall and 2.6 mi (4.1 km) from Multiplaza del Este Mall. University of Costa Rica and Museo de Insectos are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place San José/Pinares Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 687 out of 948 reviews
Rating 8 - Good. 180 out of 948 reviews
Rating 6 - Okay. 47 out of 948 reviews
Rating 4 - Poor. 16 out of 948 reviews
Rating 2 - Terrible. 18 out of 948 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, nice hotel, good location, great breakfast included.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great breakfast, safe and quiet place
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything on the hotel and the area is great to be. good Hotel and rooms, Personnel is so friendly, breakfast is good for every morning. And restaurants options around are very good.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Staff were very helpful and kind. Rooms are spacious. Great shower! Thank you!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service,breakfast,neatness,pool.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms were clean, breakfast was fabulous & the staff was friendly and very helpful
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very quiet , conveniently located
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, good breakfas selection, location location!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing service and location
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and stay. Will stay again.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and beds are good. Parking is very good, easy and free. Continental breakfast was extremely good and diverse The diner was also very good Good place to go to Irazu
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel conveniently located. Good customer service and enjoyable breakfast included.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Wonderful staff members. Delicious breakfast. Excellent location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, and comfortable rooms
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, excellent service! Clean and overall great experience!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was perfect and excellent. Staff was great. Definitely coming back to stay there again. Also loved how close the restaurants were downstairs.
Stayed 27 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Centrally located to lots of restaurants and shops. Nice staff, great breakfast.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super clean/not noisy/excellent breakfast
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Its comfortable rest close by and shops
Stayed 14 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great clean and comfy
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and superb amenities in the local area. Would stay again
Stayed 4 nights in Nov 2024