Henderson Vacations

Staff inside were friendly and helpful, shuttle drivers were sometimes not. Restaurant had good food, but was not open 7am - 10 pm as posted. Beatriz was amazing. Pool was closed, gift shop was never open that I saw. Rooms were well serviced, but overall pictures were misleading.

This was a beautiful hotel rooms are very comfortable and the staff from the front desk to the concierge were wonderful! They provided a place to keep our bags while sight seeing. Even the restaurant staff at Dubliner were friendly! We ended up staying and extra night due to a major screw up with Amtrak!! But it was nice to get an extra night in DC and The Phoenix Hotel. We will definitely stay here again 😊

Room was small but clean. Excellent location near the White House and the center of DC. The building is old. It was updated, but not entirely, so it shows parts of the old. The elevators are old but functional. It felt like a European place-functional and saves space. I liked the 2nd floor lounge space with lots of work tables and a good coffee machine. The bed was squeaking a lot. And the hallway noise came straight into the room. No or very little hallway sound insulation. The doors have a big opening underneath. Overall, a decent stay. But they need to fix the noisy bed and hallway noise.