Heath Springs Vacations

The room was clean but the toilet paper was very very low the remote control in living room not working. The AC was Linkin bad.the Snack is too high

No hot tub or pool as advertised. Walked 9 flights of stairs because the elevators didn’t work. Zero signs. The staff is terrible. I also valeted my car. After paying for expedited I waited 49 minutes before begging the attendant for my keys and went and got my car myself. No one cared this entire time including the mailer on the bonvoy app to the staff. I overpaid

It is conveniently located across the street from a great diner. We didn’t use the amenities, but they looked nice. We did buy drinks & snacks in the hotel store. It had an adequate selection. There was a non slip mat to use in the bathtub which was nice to have. One person in our party had coffee from the continental breakfast and said it was good. If we find ourselves in Charlotte again, we would definitely stay here again. One of our party had stayed there before for a Hornets game and he recommended.