Chalets en Heanor

“One thing marks down the property. Breakfast was not complete. We went for dinner at the White Hart and they had gluten free cereals. I had to ask for orange juice at breakfast. Also, we came back at 22:50 on a Friday night and asked for a beer. We were refused but another resident was served beer. There doesn’t seem to be consistency on food menus or services across the group pubs.”

“The room was lovely with a two seater sofa, spotlessly clean. Nice tea and coffee facilities. The breakfast was outstanding. Lots of choice really nice quality food and very nicely cooked. The evening meal that we had there was also very good. Nice play area for children. I would add the pub had air conditioning, fantastic in the hot weather enjoying a nice glass of wine. Lots of space in the pub, good layout with different rooms and in my opinion a big bonus plenty of parking. ...

“I stayed there because I had to visit some customers really close. It seems like this place it's more for weddinds or other celebrations than for staying in. The service was not helpful at all. Breakfast it's included but there was a team of people just chatting and nobody came to explain what could I order. I had to go and ask and they were not kind at all. I won't definitely come back.”

“Value for money”

“When I arrived I was shown to my room by the owner who was very friendly, but as soon as we entered the room she noticed the bathroom was flooded. She explained that one of the staff members had been fiddling with a pressure reducing valve and it must have caused the shower to run with the door open. They cleared the water up, but the carpet was wet through by the bathroom door and the room smelt damp all night. Next morning I went to breakfast an hour before I needed to leave. I waited 45...

“A return trip for us and another good stay. It was very hot (no air conditioning) but a fan was provided and the current heat is unprecedented! The food in the pub is excellent and the breakfast was great too.”

“La atención de la recepcionista y la camarera de piso fue excelente pero las habitaciones están muy descuidades y se nota que falta personal de limpieza. Camas rotas, sofá y moqueta sucios y viejos, la ducha se sale por encima de la cortina e inunda el baño. ”