Fernhurst Vacations

Everything was perfect in this hotel. special points to mention: I have never had a quieter hotel room, even the AC was a type that I've never seen before, it was super quiet, you could only guess because the air temp would change. The breakfast was amazing. The staff were super helpful. Great hotel, looking forward to come back again!

We stayed in a one bedroom studio. Absolutely blown away by the space we had, especially in London. We stayed with our toddler. The hotel provided a travel cot for us, which was clean and in good condition. It also had a proper mattress too! The sofa bed would also work for families. Bathroom was lovely. Breakfast was brilliant too. We were always down early, before 7.30, so it wasn't crazy busy. But most days when we were leaving, there was a queue and it had become busy. It certainly wasn't a "cattle market" as described by other reviewers. Selection was good. The usual sort of food you'd expect at a hotel breakfast. Staff were so kind and welcoming. They had a little welcome pack of crayons and colouring for our little one and also a chocolate pumpkin treat on Halloween. Great location too. 1 minute walk from a huge Tesco. Bus stop almost outside the door! Tube and rail stations about 10 minutes walk away. Lots of nice restaurants also about 10 minutes walk. Cannot recommend more highly. We will 100% stay again when we return to London.

The entire experience was perfect. This Hotel is a 10 on every level.

Room was tired In places broken window catch tired around shower area had to ask for tea tray to be replenished even though it was left out no restaurant for dining on an evening and bar closed early which we expected for 4 star

Superb, beautiful hotel in an amazing location with all the service and help you might expect, want or need.