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Aquana Beach Resort

Property class: 3

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Photo gallery for Aquana Beach Resort

Outdoor pool, sun loungers - Aquana Beach Resort (Eratap)
Beach/ocean view - Aquana Beach Resort (Eratap)
Poolside bar - Aquana Beach Resort (Eratap)
Breakfast, lunch and dinner served - Aquana Beach Resort (Eratap)
Private beach, sun loungers, beach umbrellas, beach towels - Aquana Beach Resort (Eratap)
Located close to National Museum and Port Vila Market, Aquana Beach Resort provides a poolside bar, a terrace, and a bar. With a private beach, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site restaurant, Aquana, offers breakfast, lunch, dinner, light fare, and ocean views. Enjoy onsite activities like kayaking, volleyball, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a free kid's club.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Bungalow, 2 Bedrooms

32-inch LCD TV with satellite channels, TV, video-game console

Deluxe Bungalow, 2 Bedrooms

  • Water view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Bungalow, 2 Bedrooms

Minibar, blackout drapes, cribs (free), rollaway beds (surcharge)

Superior Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Bungalow, 1 Bedroom, Beachside

Minibar, blackout drapes, cribs (free), rollaway beds (surcharge)

Bungalow, 1 Bedroom, Beachside

  • Beach view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Eratap, Aquana Beach Resort is in a rural area and on a private beach. Port Vila Market and Tana Russet Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mele Bay and Mele Cascades. National Museum is another place to visit that comes recommended. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Eratap travel guide
View more Resorts in Eratap
Map
Eratap Road, Eratap, Efate

What's nearby

  • A vibrant market with colorful textiles, bags, and jewelry displayed on tables and hanging from racks.
    Port Vila Market
    21 min drive - 9.1 miles
  • A sailboat anchored near a thatched-roof hut on a clear turquoise beach, surrounded by lush greenery and a distant mountain range.
    Iririki Island
    21 min drive - 9.1 miles
  • 83 Islands Distillery
    12 min drive - 4.4 miles
  • Erakor Lagoon
    18 min drive - 7.6 miles
  • Tana Russet Plaza
    20 min drive - 9.4 miles

Getting around

  • Port Vila Airport (VLI)
    30 min drive

Restaurants

  • Waterfall
    18 min drive
  • Nambawan Café & Bar
    20 min drive
  • Grace Cafe
    18 min drive
  • Stone Grill
    19 min drive
  • Brekkas Beach Ramada Resort
    23 min drive

Similar properties

Exterior
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  • Pool
  • Breakfast included
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aquana

Things to do

  • Beach volleyball
  • Boat tours
  • Free children's club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Rowing/canoeing
  • Snorkeling
  • Surfing/bodyboarding

Family friendly

  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 9 buildings
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: VUV 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VUV 2500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VUV 2000 per person (one-way)
  • Airport shuttle fee per child: VUV 1000 (one-way), (from 2 to 12 years old)
  • Late check-out fee: VUV 500 (subject to availability)
  • Rollaway bed fee: VUV 2500.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Aquana Beach Resort have a pool?

Yes, this property has an outdoor pool.

Is Aquana Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Aquana Beach Resort?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Aquana Beach Resort?

Check-out is at 10 AM. Late check-out is available for VUV 500 (subject to availability).

Does Aquana Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VUV 2000 per person applies.

Where is Aquana Beach Resort located?

Nestled on the beach, this Eratap resort is within 9 mi (15 km) of National Museum, Tana Russet Plaza, and Port Vila Market. Mele Bay and Mele Cascades are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aquana Beach Resort Reviews

9.4

Exceptional

9.6

Cleanliness

8.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 61 reviews
Rating 8 - Good. 10 out of 61 reviews
Rating 6 - Okay. 3 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

Reviews

Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The owners and staff were beautiful and went above and beyond to accomodate us and make our stay just perfect. Food was amazing, plenty to do and any transport, activities, etc staff arranged for us hassle free. Will definitely be back 😊
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the nannies cant help you enough. Lovely spot for you to totally relax with a little help for the nannies so you can enjoy some quality time with the wife.
Stayed 10 nights in Feb 2020
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like part of a family at this lovely hotel instead of a room number. Roving nannies are fantastic and will help even with babies and toddlers. Kids club is relaxed and informal. A great hotel for families with kids under 8. Will be back
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing, quiet and fun

We stayed as a couple for 9 nights in July and enjoyed our time here. Everybody else had young children who were well behaved and we had a bungalow further from the pool and nanny area. This is a great place for young families. The evening performances by local people were great. We often did kayaking to the islands out in the lagoon and twice stopped in for lunch at the nearby upmarket Eratap resort. Big thanks to Rose and owners for arranging a rental car, day trip to Lelepah island and overnight to the volcano at Tanna island, you were very efficient, knowledgeable and friendly.
Stayed 8 nights in Jun 2019
Verified review

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, nannies were superb. Kids had a ball and didn’t want to leave Accommodation clean but not 5 star
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with only a small number of rooms giving you a personal feel. The staff did everything they can to please and ensure a relaxing enjoyable holiday. They have nanny's that are available for free to play with the kids while you are in the resort. While we want to enjoy the holiday with the kids, the kids enjoyed the time with the nanny's including doing special activities like weaving, local style cooking and adventuring to a nearby island. The nanny's are from the local village thus helping to support the community.
Stayed 5 nights in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Aquana, the staff are friendly and will do above and beyond to make your stay an awesome one. Kids had heaps of fun, the kayaks were free you can kayak to a number of islands opposite the resort. It is a bit removed from the main road so you need to get a bus or hire a driver / car to go around, otherwise you won't have much to do. We had a great time the 3 nights we stayed.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Amazing location with fantastic o'onsite nanny's' who helps out with the kids!
Stayed 7 nights in Jan 2019
Verified review

6/10 Okay

COL

Liked: Cleanliness, staff & service
Food was inconsistent, expensive and generally slow to arrive. A few of us came down with a stomach bug which has been ongoing.
Stayed 8 nights in Dec 2018
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service

Relaxing family holiday

Nice stay. Relaxing thanks to the nannies and the lovely staff. Beds are uncomfortable unfortunately and some furnitures need updating. Grounds are immaculate.
Stayed 10 nights in Oct 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Good for families with kids

Most staff are nice and friendly. It's a great place to have a bit break from the kids for parents. Overall food are nice but limited choice for kids menu and food are salty.
Stayed 9 nights in Mar 2018
Verified review

6/10 Okay

Sam

Liked: Cleanliness, staff & service

Child friendly resort

The staff were great. The food was great. The service was great. However, while the single beds were comfortable, the queen bed was hard and unfortable. The pillows were also all unfortable. The airconditioning worked wonderfully. The bathroom, while basic, was adequate. The shower was hot with lots of pressure. The fridge was cold, not like the fridge and shower on Iririki or the shower on Iririki where we stayed last year. We would stay at Aquana again.
Stayed 7 nights in Oct 2017
Verified review

8/10 Good

We Luv Vanuatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very family friendly

My kids (ages 4 & 8) absolutely loved the kids club. Valerie and her wonderful team of nannies made all the difference. My kids couldn't stop talking about the nannies and all the fun activities they did. We went on the snorkeling trip operated by the resort and they arranged to have a nanny go along to keep an eye on the kids while the adults snorkeled. The guy from the beach hut who took us on the snorkeling trip was so patient with the kids, taught them to snorkel and guided them to view the fish and coral while lying on a kickboard with a see through plastic panel. The rest of the staff at the resort were also very friendly and helpful. We had a wonderful unforgettable family holiday thanks to the lovely team at Aquana.
Stayed 5 nights in Oct 2017
Verified review

10/10 Excellent

Brennans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed family resort

We were looking for a smaller resort with access to all the simple water activities, to share our 70th birthdays with our daughters and their families (5 children ages 3 to 11) Aquana was perfect, a safe environment with lots to do : on land all children participated in lovely activities organised by Valerie & her skilled team of Nannies ; on the lagoon lots of kayaking & paddle-boarding. Good food, enjoyable evening entertainment enhanced the stay. Because we hired cars we could access Zipline & Mele Cascades though road access to resort is a challenge.
Stayed 6 nights in Jul 2017
Verified review

8/10 Good

Ann-Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay especially for families with very young children. The nannies are amazing and always on hand to watch your children. The staff are very friendly and helpful. Can arrange any tours you may want to go on. Food in restaurant is delicious.
Stayed 4 nights in Jul 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic resort

A truly relaxing place. Rooms comfortable and clean resort grounds beautifully manicured and staff very friendly.
Stayed 4 nights in Jun 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, quiet, small family run resort

Great experience for families. Our 6 year old had a ball! All staff without exception were very friendly and capable and also great with kids. The owners were fantastic and very helpful with arranging excursions and transport. No stone was left unturned. Lovely restaurant on the water and with a great menu and food. Will return
Stayed 7 nights in Jun 2017
Verified review

10/10 Excellent

Rachel and Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Place For A Honeymoon or a Family Holiday!

My husband and I loved staying at Aquana Beach Resort for our honeymoon. Everyone is very friendly and always very accommodating. It is a beautiful place to stay great accommodation, food, relaxing atmosphere where you can have a drink via the pool, read a book in the hammocks at the front of the bungalows. Also the chance to go kayaking or paddle boarding, get a massage or enjoy some time in the spa. You can order room service at no extra charge or you can dine at the restaurant. At Aquana they have different activities happening too for example the opportunity to watch some epic fire dancing and a trivia night too. Free buffet breakfast too each morning. When I was sick the staff offered me panadol and provided cooling washers and asked how I was feeling the next day. The staff at Aquana look after their guests and staff really well taking the time to ask if everything is ok with your meal and more then happy to answer questions. My husband and I definitely recommend staying at Aquana Beach Resort and we will be coming back here in the future for a holiday!
Verified review

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Luxusfamilienressort mit zwei einsamen Inse

Wir haben uns in diesem Familienluxusressort wirklich wie in einer Familie gefühlt. Die Eigentümer sind immer Vorort und kümmern sich um jeden Wunsch. Vorallem für Kinder wird hier wahnsinnig gut gesorgt, so dass auch die Eltern Ihre Auszeit bekommen
Verified review

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing hotel with wonderfully attentive staff

Amazing location, Such friendly and attentive staff- they couldn't do enough for us. Whisk the kids away to have fun while you relax round the pool with a cocktail! The kayaks and paddle boards were perfect for exploring the island opposite the resort- kids loved falling in to the safe lagoon and splashing about. Great snorkelling off island in front of resort too. Recommend getting a taxi transfer from airport (about 4,000 VT) rather than the resort's transfer tho.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful relaxing holiday with young kids

What a delightful experience. I knew it would be good, based on previous reviews but it surpassed all expectations. The staff were attentive and friendly. The nannies were wonderful. We spent 8 days at Aquana with a 1 year old and 4 year old. What a treat to be able to feed the kids early and then linger over our own dinner and drinks while they played nearby with the nannies. The resort is situated on a beautiful lagoon and you can kayak across to a beautiful beach. The lovely Gilbert can drop you out to a deserted island for a few hours at high tide where you can snorkel and picnic. Nice to have a bit of space and privacy in a 2 bedroom bungalow. I would highly recommend this resort to anyone, but especially to families with young children who want a relaxing break. None of us wanted to leave. Thank you Aquana!
Verified review

10/10 Excellent

Yayoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real holiday for parents

Since our daughter doesn't have any sibling we as a parents often need to spend quite some time being playmates with her so we wanted to stay somewhere she could play with other kids hopefully under the eyes of caretaker. Then here it was! The resort was isolated and environment was safe, several nannies always around kids and they take really good care of them. We were so pleased that we could send off our daughter to the Kids club with no worry and had quiet time and even some meals alone. We were quite impressed that all the staff were flexible and they do what needs to be done no matter if it is their role or not. Our daughter had a great time and we as parents were able to enjoy really lazy holiday for the first time since our daughter was born. Friendly atmosphere and staff made us not to care about the few small inconveniences!
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice for 5 nights

Very nice for 5 nights
Verified review

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise!

I have just returned from a week at Aquana with my husband and two daughters ages 3 and 1 and can't speak highly enough of the place. We have been to some amazing 5 star resorts around Europe and the Middle East so didn't set our expectations too high with booking a 3.5 star resort but were blown away by how lovely it was! There was literally nothing to fault! The 2 bedroom villa was huge and spotlessly clean, the food delicious and very large portions and we were surprised to get the most amazing amuse bouche before every dinner! The staff were so lovely and helpful and helped us plan our trips (thanks to Gilbert for recommending The Hideaway when we said we were searching for amazing snorkelling and boy was it amazing!) the biggest thing for us were the nannies who were always on hand to help with our little ones. They would walk out baby around in the pram while she had her first nap, take our 3 year old in the trampoline or crab hunting or sit and watch a movie with her. We found ourselves having breakfast together alone, drinking afternoon cocktails and actually getting to talk to each other and then eating dinner together every day! We feel so refreshed and relaxed and still had an amazing holiday playing with the children but just with an extra pair or two of hands to help us. Fabulous fabulous place, thank you to everyone that made it so lovely and we can't wait to see you all next year :)
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An ideal family resort.

We stayed at Aquana for 8 days with our 18 month old daughter and would thoroughly recommend it. If our daughter had not been unwell (and perhaps had been a bit older), it would have been the most relaxing holiday ever! The resort is beautiful and very well maintained. The facilities, including the pool and trampoline, were of high quality and beautifully kept. The staff are great- the front desk staff were so helpful when our daughter was unwell, the restaurant staff never failed to accommodate our requests, and the nannies are so warm and friendly and tireless! A particular highlight for us was the restaurant. As "foodies" we were a little concerned about being "trapped" at one restaurant, but we were very pleasantly surprised. The menu is broad and the dishes were, almost without fail, very well done. The trips out to a nearby island for snorkeling (at no extra cost) were a highlight.