Vacations Close To Dye Fore Golf Club

The room was always very clean. The swim-up pool was beautiful. I would recommend this resort for honeymooners. Amber from Guest Services was awesome and Willmary from Room service made our stay exceptional.

Absolutely terrible, the service was terrible! The staff did not know how to make things right when it was their mistakes that cost me a great deal of peace on my trip. I came to the resort after losing a loved one hoping to find serenity and a refreshing environment. When in all actuality, I had to fight for fair service and a clean room! 0/10 do not recommend.

The staff was incredibly kind, always helpful and ready to assist.

Piensos que a los que trabajan con las bebidas deberían de entrenarlos más ,ellos tratan a los Latinos muy diferentes a los de otras nacionalidades,es decir;Europeos y blanquitos los que sirven las bebedizas hasta los besan,me imagino que piensas que lo de otras nacionalidades no les vamos a dar propina u eso está muy mal porque todos pagamos

I love how clean the hotel was, all the staff was excellent, the people on the swim -up bar was excellent at the buffet everyone was very pleasant.

Overall, the stay met expectations but definitely did not exceed them. Hotel: The kids enjoyed it — there are plenty of kid-friendly facilities: pools, a small water park, beach sand play, a kids club, night shows, and a play area in the restaurant. Staff service quality varied a lot — some were passionate, while others had a long face all day. I am usually fairly generous with gratuity, but not this time. The place looks pretty and has plenty of activities and photo spots, but if you look closer, the building infrastructure and facilities are low quality. Food varied too: the steakhouse and Italian restaurant were good, the Mexican restaurant was okay, but the buffet was below expectations. The sea was full of seaweed during our stay, unfortunately. Mosquitoes were severe (staff said it had never happened before). We stayed in a quiet seafront suite, but one night a wedding party on the beach lasted until 11 PM, which affected the kids' sleep. Overall, I would not recommend it over Cancun hotels at the same price — we have been to Cancun three times. Airport transport: Worst experience ever. The company is Talixo. For the trip from the airport, the driver was 30+ minutes late. For the return trip, the AC was broken for the back seats (while working in the driver's seat), and there was a hitchhiker in our privately reserved van. Unbelievable.