Hoteles históricos en Islas Riau

“The hotel is already close down and they still accept our booking.we went there and everything is empty...we had to look for another hotel immediately...”

“Staff very rude. No response. Very bad experience. Management need to training their staff.”

“Front desk people was excelent. But breakfast was bad, little variety of food to choose from and 1030 they already started asking us and about to clear the buffet. 2nd day we skip breakfast. 😊”

“The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card...

“Hotel lobby looks spacious and elegant but but the room is totally different 😖Room furniture is old, the bed springs are bad and they are sink down, bathroom no hand towel no tissue paper, shower room is small. Breakfast so so. Disappointed😞”

“The room was large and comfortable. However managed to see some A few grains of rice on the carpet that was not properly cleaned left behind by the previous guest. The air condition was cold however water was leaking from it.”