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Four Points By Sheraton Bintan, Lagoi Bay

Property class: 4

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Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

A resort pool area with palm trees, a bar, and lounge seating. - Four Points By Sheraton Bintan, Lagoi Bay (Bintan)
Property video
A modern bathroom with a large bathtub filled with bubbles, a view of a pool and palm trees through large windows, and a marble-tiled wall. - Four Points By Sheraton Bintan, Lagoi Bay (Bintan)
A modern interior with a wooden ceiling, a kitchen area, a seating area with sofas and a dining table, and a view of a swimming pool and greenery. - Four Points By Sheraton Bintan, Lagoi Bay (Bintan)
A modern room with a glass wall, a pool, and outdoor furniture. - Four Points By Sheraton Bintan, Lagoi Bay (Bintan)
Located close to Plaza Lagoi and Lagoi Bay Beach, Four Points By Sheraton Bintan, Lagoi Bay provides a free breakfast buffet, a swim-up bar, and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to a facial, a body scrub, or reflexology at Sa'kai Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Indonesian cuisine. Enjoy the 24-hour gym, as well as activities like beach yoga. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View (Balcony)

A hotel room with a large bed, a dining area with a table and chairs, and a view of the outdoors.

Deluxe Room, 1 King Bed, Balcony, Pool View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

A hotel room with two beds, a desk, a bench, and a large window with a view of buildings and greenery.

Deluxe Room, 2 Twin Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.8 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Ocean View (Balcony)

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Deluxe Room, 2 Twin Beds, Balcony, Ocean View (Balcony)

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View (Terrace)

A modern hotel room with a large bed, a seating area with a table and chairs, and a balcony with a view of the outdoors.

Room, 1 King Bed, Terrace, Pool View (Terrace)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Terrace, Pool View (Terrace)

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Room, 2 Twin Beds, Terrace, Pool View (Terrace)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Ocean View (Terrace)

A modern hotel room with a large bed, a seating area with a table and chairs, and a view through large windows.

Room, 1 King Bed, Terrace, Ocean View (Terrace)

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Terrace, Ocean View (Terrace)

A hotel room with two beds, a seating area with a table, and a large window offering a view of greenery.

Room, 2 Twin Beds, Terrace, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View

A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors through large windows.

Deluxe Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

A modern interior with a wooden ceiling, a kitchen area, a seating area with sofas and a dining table, and a view of a swimming pool and greenery.

Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

A modern interior with a pool, wooden furniture, and a view of the outdoors.

Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

A hotel room with a bed, a desk, a chair, a bench, a TV, and a view of the garden.

Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden View (Balcony)

A hotel room with two beds, a TV, a table with chairs, and a balcony with a view of palm trees.

Deluxe Room, 2 Twin Beds, Balcony, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Ocean View

A modern hotel room with a dining area, a living room with a sofa and armchairs, a TV, and large windows offering a view of the outdoors.

Executive Suite, 1 King Bed, Ocean View

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront

A modern outdoor patio with a pool table, wicker chairs, and a pergola.

Villa, 1 Bedroom, Oceanfront

  • Ocean view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View (Cabana)

A modern hotel room with a bed, a desk, a sofa, and a TV. The room has a large window with a view of palm trees and the ocean.

Deluxe Suite, 1 King Bed, Ocean View (Cabana)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Bintan, Four Points By Sheraton Bintan, Lagoi Bay is on the beach. Bandar Bentan Telani Ferry Terminal and Ria Bintan Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Lagoi. Lagoi Bay Beach is another place to visit that comes recommended. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Bintan travel guide
Map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155

What's nearby

  • A beach with clear turquoise water, white sand, and palm trees.
    Lagoi Bay Beach
    15 min walk - 0.8 miles
  • A large stone statue of a deity with a traditional roof structure in front of a stone wall.
    Chinese Temple
    54 min drive - 23.3 miles
  • Lagoi Bay Lake
    10 min walk - 0.6 miles
  • Plaza Lagoi
    14 min walk - 0.7 miles
  • Bintan Lagoon Resort Golf Club
    22 min drive - 8.1 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    142 min drive

Restaurants

  • Rempah Kitchen
    11 min walk
  • Warung Pak Lagoi
    7 min walk
  • Warung Yeah!
    15 min walk
  • The Waterfall
    20 min drive
  • Kampoeng Kelong @ Mangrove River
    24 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Ararinda Lounge
  • El Lagoi Beach Club
  • Rempah Kitchen

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (90 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2023
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 605000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: IDR 350000 per person (roundtrip)
  • Airport shuttle fee per child: IDR 350000 (roundtrip)
  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 55110, 8120113040783

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points By Sheraton Bintan, Lagoi Bay have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Four Points By Sheraton Bintan, Lagoi Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Four Points By Sheraton Bintan, Lagoi Bay?

Check-in begins at 3:00 PM.

What time is check-out at Four Points By Sheraton Bintan, Lagoi Bay?

Check-out is at noon.

Does Four Points By Sheraton Bintan, Lagoi Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per person applies.

Where is Four Points By Sheraton Bintan, Lagoi Bay located?

Nestled on the beach, this Bintan hotel is within a 15-minute walk of Lagoi Bay Beach and Plaza Lagoi. Bandar Bentan Telani Ferry Terminal and Ria Bintan Golf Club are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points By Sheraton Bintan, Lagoi Bay Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 136 out of 204 reviews
Rating 8 - Good. 49 out of 204 reviews
Rating 6 - Okay. 12 out of 204 reviews
Rating 4 - Poor. 2 out of 204 reviews
Rating 2 - Terrible. 5 out of 204 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and room was so comfortable and the staff service was so great. i love it
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free ferry pick up and drop off are well organized. Staff is always friendly. The breakfast is amazing with all kinds of ethic options
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay! Really exceeded our expectations!! The villa was amazing- it was huge, very clean and the bed was comfortable and luxurious. The staff were really helpful and friendly and the little details and personalised treatment we received made our stay memorable. The breakfast buffet had so much variety and the food delicious! Thank you Four Points team for making our stay one to remember! We will definitely come back again
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and friendly
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived the hotel and the staff were very friendly and helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel standards, staff are accommodating to fellow travellers.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and the staff very nice and helpful. Had a very large choice of option for the breakfast. And the pool was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Points by Sheraton Bintan is a wonderful option for a relaxing beach-side stay with consistently excellent service across all areas, time after time. The rooms and property are clean and well-maintained, and the buffet breakfast offers rotating choices which we enjoyed, especially the local food. Our favourite activity was the walks along the clean beach before sunset and the pools. The spa is very good too. We will be back!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staycation. Travelled with kids and staff made my stay amazingly easy. Kids loved it
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was one of the best experience. The beach and swimming pool experience was fantastic. My daughter and me went to gym and surprised to have trainer Ms ADE with whom we had great breathing and other exercises each day during our stay. It was one of our best experience.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a tranquil holiday. Good food, good drinks affordable price (from Singapore perspective) The place is beautiful. Has gym, cold bath, spa. Is very nice
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Overall a wonderful holiday, great staff, location and facilities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautiful pool and beach, great breakfast. I’m so glad I made time to stay at this hotel during my trip to Singapore.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything from staff behaviour to location to availability of food options including vegetarian to wonderful Spa and much more!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredible, food was very good, rooms were very clean
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and it was very welcoming. Amazing breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a family beach vacation
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed our stay. staff are so friendly and accommodating, definitely will come back again. best hotel in bintan
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant getaway.

Amazing hotel near the beach.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff Beautiful hotel!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay with my family. Very nice hotel and friendly staff.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was good. Make sure to book a slot on arrival. Room is spacious and clean. Had a pool facing room with the patio. Nice to sit outdoor in the evening. However if you prefer to see the sea, rooms on the upper floor with balcony would be nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very friendly staff
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff were all friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you anna hendra zahara for making our vacation unforgettable, we’re so happy and enjoyed our time stayed in four points. Especially for zahara who clean our room very nice
Stayed 2 nights in Nov 2025