Hotel with a Concierge in Neuquén

"Alta Traful wastes the opportunity it has to provide guests with an experience as unique as the lake it is situated upon. The room was basic and bathroom (tiny sized) had taps either leaking or falling of. Parking is not enforced so vehicles were parked irregularly making it difficult to park our own — I took a photo & asked reception to get the truck moved but she did nothing. I would recommend staying at the cabanas located next to it (towards the Village) coz it’s absolutely not worth the...

"Ademas de la optima infraestructura con la que cuenta el hotel, se suma una excelente predisposicion de todas las personas que intervienen en la atencion de los huespedes, muy atentos a resolver cualquier inquietud o necesidad."

"The rates on website was higher than asked to be paid on the desk. The staff cannot speak english so if you cannot speak spanish dont even try Wifi dose not reach the rooms and most communal zones. Breakfast is very pour and if you wont be there very early you wont find clean table, plates, or some food would run out of stock. Overall, the place is not bad to saty, the rooms and the pools are good but for this prices you can get better options around."

"Nice place just majorly lacks some love and care. It could be so amazing, the room we had was ok, but needed work. Breakfast was quite good. "

"Excelente todo! El servicio de limpieza puede mejorar un poco los detalles de recambio de toallas y baño. "