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Loi Suites Chapelco Hotel

4.5 star property
Family ski hotel with 2 restaurants

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Photo gallery for Loi Suites Chapelco Hotel

Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Property video
Suite Cuádruple | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds
Front of property
Fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Superior Studio, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Golf View

Suite, Golf View | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Golf View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Heating
Free cribs/infant beds
LCD TV
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Habitación Cuádruple Superior

Habitación Cuádruple Superior | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Habitación Cuádruple Superior

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Junior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Superior Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite Cuádruple

Suite Cuádruple | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite Cuádruple

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Superior Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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9.0 out of 10, Wonderful, 78 reviews
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About the neighborhood

Map
Ruta Nacional Nº40 Km 2227, San Martín de los Andes, Neuquen, 8370

What's nearby

  • Canopy San Martin de los Andes - 21 min drive - 8.2 miles
  • La Pastera Che Guevara Museum - 28 min drive - 10.6 miles
  • Lacar Lake Pier - 30 min drive - 11.3 miles
  • Chapelco Ski Resort - 43 min drive - 15.2 miles
  • Quila Quina Beach - 53 min drive - 20.0 miles

Restaurants

  • ‪Astas - ‬1 min walk
  • ‪Surenia Patagonia Brewing - ‬19 min drive
  • ‪1986 Pizzas y Empanadas de Autor - ‬17 min drive
  • ‪Los Coirones - ‬1 min walk
  • ‪El Corralón - ‬17 min drive

About this property

Loi Suites Chapelco Hotel

Family-friendly hotel adjacent to a golf course
A free breakfast buffet, golfing on site, and a terrace are just a few of the amenities provided at Loi Suites Chapelco Hotel. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Indulge in a body wrap, a massage, and a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out
  • Outdoor furniture, wedding services, and a front-desk safe
Room features
All 85 individually furnished rooms offer thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, children's slippers, and electric kettles

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (2,045 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ARS 15000 per person (one-way)
  • Airport shuttle fee per child: ARS 15000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Loisuites Chapelco
Loisuites Chapelco Golf Resort Spa
Loisuites Chapelco Golf Resort Spa San Martin de los Andes
Loisuites Chapelco Golf Spa
Loisuites Chapelco Golf Spa San Martin de los Andes
Loisuites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loisuites Chapelco Hotel
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martín de los Andes
Loi Suites Chapelco Hotel Hotel San Martín de los Andes

Frequently asked questions

Does Loi Suites Chapelco Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Loi Suites Chapelco Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Loi Suites Chapelco Hotel?

Self parking is free at this property.

What time is check-in at Loi Suites Chapelco Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Loi Suites Chapelco Hotel?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Loi Suites Chapelco Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ARS 15000 per person applies.

Where is Loi Suites Chapelco Hotel located?

Located near the slopes, this San Martín de los Andes hotel is in the mountains and within 12 mi (20 km) of La Pastera Che Guevara Museum, Lago Lacar, and Lacar Lake Pier. Parque Nacional Lanin and Chapelco Ski Resort are also within 20 mi (32 km).

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Loi Suites Chapelco Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 197 reviews
Rating 8 - Good. 52 out of 197 reviews
Rating 6 - Okay. 13 out of 197 reviews
Rating 4 - Poor. 6 out of 197 reviews
Rating 2 - Terrible. 1 out of 197 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Staff was amazing, truly made us feel welcomed
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Complementary sparkling wine Beautiful view Wonderful dinner with Matius as our server Check n was easy, informative and enjoyable
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

10/10 Excellent

Romi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Tamar

Stayed 1 night in Feb 2025

8/10 Good

Karolina

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beautiful place, but a hotel it’s old with lack of maintenance, it’s not really a 5 star hotel. Restaurant was a more bad than good. Views and place it’s totally beautiful! I guess is the bes hotel of the area…
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nadia

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Bastian Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar

Hermoso lugar, perfecto para desconectar y descansar. El personal siempre dispuesto a resolver las dudas
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

ALEJANDRO G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial el hotel aunque tiene el inconveniente de que esta muy retirado de la ciudad (25 a 30 minutos en auto) y a una hora del centro de esquí Chapelco.
Stayed 8 nights in Aug 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensacional

Maravilhoso
Stayed 3 nights in Aug 2024

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchegante e inesquecível!

Foi incrível! Nos sentimos muito aconchegados. As pessoas da equipe são muito especiais! Desde os recepcionistas, as pessoas do staff, até os atendentes do restaurante. Ah, e o restaurante é muito bom! O lugar também é lindo demais!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lais

Maravilhoso

Lugar muito lindo, funcionários extremamente atenciosos, falam português perfeitamente, quartos confortáveis. Longe do centro, porém tem restaurante bom no hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

rodrigo

Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS ALBERTO VAZ

Stayed 4 nights in Jan 2024

6/10 Okay

GONZALEZ CARBALLO

Liked: Cleanliness, room comfort
La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo
Stayed 1 night in Oct 2023

10/10 Excellent

Paulo R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023