Vacations Close To Deer Lake

Great location and spacious, comfortable room. Will return.

Housekeeping went above and beyond. Front desk staff was extremely welcoming and helpful. The hotel is absolutely beautiful inside and out. The Honey and Salt restaurant had delicious food. There were many options for restaurants within the hotel. The terrace garden on level 6 was beautiful along with the rooftop hot tub and aqua lounge. The location is fantastic especially if going to an event at BC place or Rogers arena. The aqua taxi is accessible within a couple minute walk. It was a 10 minute walk to the Yaletown-Roundhouse station to catch the train to and from the airport. Would absolutely stay here again!

I have purchased the package with breakfast included. However, I was told I could get breakfast at Denny's and would have to pay out of pocket. Neither the hotel cafe nor Denny's offered dairy-alternative coffee options, and there was no cafe in the area, so I had to order my coffee through Uber every day. The indoor pool was very small and not deep enough for adults. They didn't have water bottles in the room, and all the vending machines were broken, so I couldn't even get any water at midnight! I once called to ask about breakfast, and the front desk hung up on me mid-conversation! The room was clean, and the view was nice, but I didn't expect such poor service.