Chalets en Dedham Vale

“My experience at this hotel was disappointing. I chose it for one specific reason: the pool and spa, so I could enjoy some time with my 3-year-old son. But when we went to the area, we were told that children are not allowed. This crucial restriction, which should be clearly stated at the time of booking, completely undermined the purpose of our stay. The rooms are basic and dated. The mattress was so soft it affected the quality of sleep, and the overall condition of the accommodation feels...

“The bathroom was small and dirty with mould growing up the pipes behind the wc. The w.c. was filthy in the bowl. The stairs leading to the room - the Stour Room - were dusty with bitts all over The property looks lovely outside but i would not recommend it to anyone and i think you should visit this inn urgently. ”

“Beautiful setting, very helpful staff, lovely hotel excellent restaurant.”

“Our room was spotlessly clean and tidy. Breakfast was excellent too. Will definitely return, thanks for making our stay so enjoyable.”

“Cuando llegue me dieron una habitación para discapacitados sin avisarme. Les pedí que me cambiaran y lo hicieron al siguiente día. Hubo también un error cuando cargaron el total de la reservación y aunque parece que regresaron ese monto a mi tarjeta, aún no lo veo reflejado. El hotel está lindo y el personal es amable pero honestamente esperaba más del hotel”

“Everything was amazing. Oliver was beyond helpful and kind!”

“Stayed here twice now and have left with insect bites both times, a little look on Google and it appears that I'm not an isolated occurrence there have been numerous reports of people suffering from bed bug bites. Absolutely disgusting that they have not closed and fully fumigated and deep cleaned the hotel!!! Will never stay here again!!!”

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“Beatiful building and setting. Excellent staff. Food 7/10. Its classical which is fine but maybe uninteresting.”

“Roomservice nur auf Nachfrage an der Rezeption, mal fehlten die Handtücher dann wiederum doppelt so viele, gestaubsaugt ( da Teppichboden) wurde innerhalb einer Woche gar nicht, Dusche und Waschbecken nicht gesäubert, teilweise wurde kein Tee nachgelegt. Außerdem wurden wir im Vorfeld nicht darüber informiert, dass das Restaurant und die Bar renoviert werden. Auch unsere beiden Zimmer hätten einen Austausch der Sessel und Betten bitter nötig da durchgelegen bzw. fleckig. Es fehlte im hinteren...

“Everything great ”

“The rooms/chalets are fairly new and everything was in good order. The shared patio is a nice idea as it gives you the opportunity to wander out with your coffee and slump in the fresh air, surrounded by plants. We arrived on e-bikes and there was an area of shingle in the garden outside the chalets which was the perfect size to put the bikes overnight, they could only be seen from the chalets. Stephen and Vanessa were extremely helpful and friendly, making us feel very well looked after. The...

“This is a fantastic hotel that I would recommend to all.”