Ciconia Vacations

Location is probably the best location I could’ve ever picked out in all of Rome. It is literally steps away from so many sites, delicious restaurants, the best shopping in the world. The location really made up for any other unfortunate points about saying at this facility. Unfortunately, with having a phone number from outside the company communication with check-in wasn’t the best. The facility tried to call me but the call didn’t go through so when it came time for check-in, it took longer than usual since it was after check-in time. There is no actual physical person at the desk at all times, but there is an emergency number that you can communicate with. Unfortunately, it was not the most comfortable bed that could be improved. This did not ruin our trip whatsoever

Very clean, warm and welcoming staff, good breakfast, functional air conditioning.

Staff were very helpful.

Staff was fantastic. Very helpful. Breakfast in the restaurant next door was also excellent. Staff there is very attentive. Food was great. Hotel is in a great location near the Spanish steps. I would definitely stay there again