Chateaugay Vacations

Pool had clumps of hair and bandages in it.

The front desk staff was professional. My stay this month (August) was from Sunday - Thursday. On Monday housekeeping asked if I needed services. I told them I only needed the trash emptied and toilet paper. It was immediately taken care of. On Tuesday I requested housekeeping (at the front desk), My request was done in a timely manner. On Wednesday I requested (again at front desk) that my trash be emptied. Several hours later the trash was not taken care of. I ended up going to the front desk, trash in hand and was instructed to place it near the trash under the coffee station located in the lobby. My niece loved the pool/splash area, but hours were limited (9am-noon and 4pm-8pm). It was very convenient to have the Arcade and Perkins right there. You didn't even have to venture outside to enter.