Vacations Close To Cenote Zahamal

Ok

The fully renovated property is amazing. Staff- special thanks to Mara at the district bar, Ana the supervisor, Jesus at the Sakura restaurant, Romano at the Mezcal bar, Guadeloupe at house keeping and the good lady at the Capuchino station. These people went out of their way to connect with guests and make your stay memorable. All other staff were excellent. Don’t, get swayed by any negative comments Food and restaurants- amazing Entertainment at nights can be better. It is amazing for Spanish speaking guests otherwise it is below average. I wish the planners can mix it up with performances in English or keep separate timings. It is funny that all guests don’t pay in Pesos. The hotel does need us to pay in Dollars and staff want tips in dollars so they need to make conscious efforts to make this change. Yes, the white party is fun and there you see an effort to mix the music and songs appealing to the younger crowd. Not every guest is in their 20s and 30s That is only part that is always lacking.

Everyone is good food unlimited customer service is so good everyone always smiles I love it

Our stay was wonderful , We are very happy with the service. I would like to mention a special waiter Jorge at the Piña seafood if I could rate his service I would definitely give him a 10. His attitude, kindness and being very attentive to our needs and requests made my stay even more enjoyable. We will definitely be back to visit Wyndham Grand soon Thank you