Buras-Triumph Vacations

Our stay was amazing!!

Overall, I was impressed with the room itself. It was very spacious. It came with a kitchen, which was necessary for me because I was traveling with my grandchildren. The checkout time is earlier than other places it was for 10 AM and I didn’t realize that until I was getting ready to leave. It was my birthday weekend and I was traveling with my grandchildren which makes navigating a little different the cost for a late check out is 150 and I decided to go ahead and do a late checkout because of the gravity of the situation when I pay the money, everything is virtual, you don’t talk to anyone face to face which I really did not like when you enter into the hotel there’s no one there to greet you. Everything is virtual. Some people may like it because they don’t have to deal with anyone, but I do like to be able to interact with other others after I paid the money. A person from the staff came in and yelled at us and said that we were supposed to be out. She further noted that she would be back in 10 minutes and we needed to be gone as I tried to call out to her she stormed out of the room and did not respond to anyone of us that was talking to her to let her know that we have paid the money when I spoke with someone they told me that they will call me back on Monday and which I never received the call and that they would’ve went in charge not once did they try to compensate me for being interrupted and late for my reservations that I had I would not go back because of that.

Great hotel, with suites of varying size. Each one of us had our own bedroom with a shared bathroom and a shared common space (kitchen, living/dining room). There was even a washer and dryer in the suite. We took advantage of the restaurant downstairs and the rooftop pool. Very clean and comfortable. The only thing that would have made it better was if there was someone always on duty at the front desk. Would definitely stay here again.

Such a cute hotel. Great location and the service was excellent! We’ll be back!

Best thing was the pool. Even if you were a paying guest, make sure you rent your cabana or pool chair because non-guest will rent up the area and no room for actual guest. Our room was supposed to be a king sized bed but the beds are smaller than king-sized dimensions. Almost like they came off TEMU or something. Also, the blackout curtains were broken in our room so we couldn’t even close them all the way which made the room extremely hot when the sun started to rise. The air in the rooms don’t blow like other hotels. As expected, you can’t drop the air below 66, which is usually okay but the one at this hotel barely blows, which it the issue. You can’t even turn on the “fan” setting on the air conditioner. Only available setting is “auto” which barely blows and hardly turns on and it was no way the room reached a Tmperature as 66 degrees.