Villas en Bourton y Draycote

“Old hotel but kept clean.”

“This property was very clean, amenities a good new standard. Fit for purpose and comfortable. Would use again and would recommend.”

“It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

“Spacious and clean rooms. Handing over rooms upon arrival could be more efficient, taking into account that if a client arrives early, it is usually because they have been traveling very early. Good breakfast although the replenishment when a product was finished”

“The hotel facilities are good. Bed is comfy, breakfast is nice. However I was attending a conference and had a parcel delivered 3 days in advance which was received by a staff member. When asking for it, they never found it. I was chasing the staff as i had to basically tell her how to proceed (contact the employee who signed up for the package and track it down, simple!). Not even the reception manager showed up to do something about it nor apologise for the situation. At the end of the day, I...

“El primer día de los 3 reservados, NO hicieron nuestra habitación y cuando reclamamos, no hicieron nada al respecto y pretendieron invitarnos a una tacita de té..! Sin conentarios !!”

“Great hotel for hopping into Wembley for a concert. Very friendly reception staff and nice room.”