Vacations Close To Big Cypress Gallery

It was a great jumping off point for South Beach. Right off Espanola Way. Staff was helpful. Would stay there again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The Staff was wonderful Clean Room

Everything was perfect, a beautiful hotel!

Everything was Amazing!

Based on the pictures, I was really excited about this hotel. The photos made it look beautiful and gave me the impression that it would be a great fit for what I was looking for. Upon arrival I was a little skeptical. The hotel is somewhat beautiful and you can definitely see the theme they were going for, but in my opinion, the property is in need of some remodeling and updating. One of the highlights of my stay was the gentleman at the front desk. He was an older gentleman with light colored hair and glasses, and he was extremely pleasant and welcoming. I really appreciated his customer service.Unfortunately, my room was located on the main level where the front desk and lobby are, which I wouldn’t recommend if you’re looking for a quiet stay. There was quite a bit of noise coming from the lobby, including people eating, drinking, and dining. My room itself was okay, but there were several things that became frustrating throughout my stay. The toilet did not flush properly. The shower was another issue the water would accumulate and the shower would flood. There was no safety mechanism or lock on the window. The telephone in my room also did not work. It displayed “Network Down,”. There was also no microwave in the room. Overall, I think the hotel has potential. The location is convenient if you want to be close to the beach. The maintenance and safety concerns were the biggest issue for me. I would keep looking if you want a family friendly hotel as well.

The hotel was amazing. We got to experience top tier treatment. Every one was so nice and professional. Our room with the view was incredible. The different restaurants in the hotel were all 5 star. I will definitely be coming back.